Onsite Accounts Receivable Specialist

Posted 6 hours ago

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About the role

  • Accounts Receivable Specialist managing client collections for legal firms. Responsible for timely invoice payments and customer account management in a high-volume environment.

Responsibilities

  • Manage a portfolio of 700–1,000 client accounts, driving timely collections and reducing assigned DSO.
  • Conduct high-volume outbound phone and email outreach, averaging up to 70 firms per day in a performance-based environment.
  • Process payments, create disputes, and resolve Tier 1 billing inquiries accurately and efficiently.
  • Research and resolve invoice discrepancies, coordinating with internal field offices as needed.
  • Schedule and conduct systematic follow-ups, escalating delinquent accounts to leadership when appropriate.
  • Maintain professional, courteous, and solution-focused communication with all clients.
  • Accurately document collection efforts and account activity within internal systems.
  • Perform additional duties and special projects as assigned.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 1 year of relevant work experience (accounts receivable, collections, customer service, or billing support).
  • Strong verbal and written communication skills.
  • Exceptional organizational skills with the ability to prioritize in a high-volume environment.
  • Customer-focused mindset with professional phone presence.
  • Strong attention to detail and problem-solving skills.

Benefits

  • Medical, dental, and vision insurance
  • Paid parental leave
  • LifeLock identity protection
  • Pet-friendly workplace
  • Team engagement activities and events
  • Career development opportunities

Job title

Accounts Receivable Specialist

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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