Corcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses.
Corcentric delivers software, advisory services, and payments focused on reducing costs, optimizing working capital, and unlocking revenue.
To learn more, please visit corcentric.com.

Corcentric

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analyst

Corcentric is a company that specializes in B2B commerce solutions, offering a range of services and technologies to streamline procurement and payment processes. Their offerings include managed services such as managed accounts receivable and payable, intelligent applications for automation, and strategic sourcing. They provide solutions across various domains including fleet management, finance advisory, and digital transformation, leveraging AI-powered tools to enhance business decision-making. Corcentric aims to help clients improve cash flow, manage expenditures, and optimize supply chain processes, thus empowering businesses to achieve sustainable growth and efficiency.

Corcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses. Corcentric delivers software, advisory services, and payments focused on reducing costs, optimizing working capital, and unlocking revenue. To learn more, please visit corcentric.com.

• Collaborate with dealers, vendors, and customers to investigate and resolve invoicing discrepancies.
• Record, review, and track open disputes and deductions.
• Analyze root causes of disputes and recommend corrective actions.
• Communicate findings and resolution outcomes clearly and professionally.
• Monitor assigned accounts to ensure timely resolution and follow-up.
• Request and manage supporting documentation from customers.
• Handle a high volume of phone and email communications while maintaining accuracy and professionalism.
• Maintain accurate records of all interactions and resolutions.
• Prepare and present reports to management on dispute trends and resolution metrics.
• Support additional projects and tasks as assigned.

Disputes Resolution Analyst

Disputes Resolution Analyst managing customer disputes and accounts receivable solutions at Corcentric. Collaboratively resolving invoicing discrepancies with dealers, vendors, and customers in a hybrid environment.

accounts-receivable

Accounts Receivable Resolution Analyst

AR Resolution Analyst managing customer disputes and deductions at Corcentric. Collaborating with dealers and customers to ensure accurate account resolution.

project-manager

**As a Marketing Project Manager you will:**

- Design and execute relevant and impactful multichannel marketing campaigns (email marketing, social media, content promotion, etc.).
- Monitor campaign performance and optimize actions based on results.
- Plan, coordinate, and execute both digital and in-person events such as user clubs, webinars, trade shows, and partner events to attract new prospects and retain existing customers.
- Manage logistics, invitations, communications, and post-event follow-up.** Manage website content (articles, product pages, news, blogs…).
- Lead SEO/SEM/GEO and backlinking initiatives to improve website visibility and search performance.
- Work closely with the sales and customer success teams to identify and engage key customers and prospects.
- Collaborate on various marketing projects as needed with the U.S.-based marketing teams.** Develop an in-depth understanding of customer needs and market dynamics to tailor marketing actions accordingly.
- Monitor market trends, customer insights, and competitive developments.
- Recommend areas for improvement and propose new marketing initiatives.

Marketing Project Manager

Marketing Project Manager driving B2B marketing campaigns and events at Corcentric. Collaborating with sales and regional marketing teams to attract and retain customers.

customer-success-manager

• Serve as client executive advocate by coordinating distributed internal functions and resources to reach client goals and solve complex customer issues
• Function as primary point of contact for all post-sales activities, including but not limited to customer onboarding, consultative guidance, change management, product training, technical support, and assigned account management activities
• Cultivate customer executive relationships to reinforce the strategic positioning of solutions
• Structure content and conduct regular business reviews with customer executives to review accomplishments, challenges, and reinforce business value
• Establish long-term success roadmaps for each customer with frequent checkpoints to ensure milestones are being attained
• Monitor customer health indicators and sentiment trends and take swift action when necessary to restore customer confidence
• Understand a diverse customers portfolio and strengthen relationships through support, training, and strategic dialogue with key users and contacts
• Earn the right to become a trusted advisor to customers, delivering best practices and value-added guidance with an empathetic ear
• Coordinate with the product, delivery, and support teams to meet customer needs related to product enhancements and change requests
• Actively monitor and promote customer product adoption and usage
• Promote, communicate, and train customer on new functionality and system upgrades
• Identify opportunities to increase the Corcentric product and solution footprint
• Act as the internal customer advocate to ensure customer needs and requests are met
• Proactively identify issues and potential concerns in the customer relationship and work to rectify these with internal resources as needed
• Represent the voice of the customer and work closely with the product team for new product enhancements and feature requests
• Proactively identify critical success factors and areas of business process improvement designed to enhance the overall customer experience


Senior Customer Success Manager

Senior Customer Success Manager at Corcentric ensuring customer satisfaction and maximizing return on investment. Fostering executive relationships and overseeing post-sales activities in a hybrid environment.

Corcentric

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4 jobs found

Disputes Resolution Analyst

Corcentric

Accounts Receivable Resolution Analyst

Corcentric

Marketing Project Manager

Corcentric

Senior Customer Success Manager

Corcentric