Billing Analyst overseeing billing operations, ensuring accuracy and compliance. Collaborating across teams to resolve discrepancies in global connectivity company.
About the role
- Billing Specialist ensuring a smooth billing process for customers while collaborating with internal departments, fluent in English and Spanish, based in Monterrey, Mexico.
Responsibilities
- Support customers over the phone and through email to process order payments.
- Work with customers who have special billing requirements to pay invoices.
- Collaborate with internal departments to resolve product returns, rebills or any customer invoicing issues.
- Ensure invoices are issued accurately and timely.
Requirements
- Bachelor's degree.
- Bilingual (English / Spanish) - 100% in both verbal and written forms preferred.
- Proficient in Microsoft Word and Excel.
Benefits
- Complete health insurance coverage and savings fund with employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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