Nós somos a Pixeon, uma empresa focada em tecnologia para gestão de saúde.
Nosso compromisso é facilitar o acesso a soluções que fazem o futuro da saúde mais assertivo, eficiente e sustentável.
Nossas soluções atendem hospitais, clínicas, laboratórios e centros de diagnóstico por imagem, tanto em gestão (HIS, CIS, RIS e LIS), quanto no processo diagnóstico (PACS e Interfaceamento laboratorial), facilitando ganhos de eficiência operacional, financeira e clínica em instituições de saúde do Brasil e América Latina.

Pixeon

Browse and apply for open jobs at Pixeon.

support-engineer

Pixeon is a technology company specializing in healthcare solutions, offering comprehensive management systems for hospitals, laboratories, radiology departments, and clinics. With over 20 years in the market, Pixeon focuses on improving patient care through efficient digital solutions, including electronic health records (EHR) and innovative lab management systems. The company is recognized for its technological innovations and commitment to enhancing the healthcare experience for both providers and patients.

Nós somos a Pixeon, uma empresa focada em tecnologia para gestão de saúde. Nosso compromisso é facilitar o acesso a soluções que fazem o futuro da saúde mais assertivo, eficiente e sustentável.

Nossas soluções atendem hospitais, clínicas, laboratórios e centros de diagnóstico por imagem, tanto em gestão (HIS, CIS, RIS e LIS), quanto no processo diagnóstico (PACS e Interfaceamento laboratorial), facilitando ganhos de eficiência operacional, financeira e clínica em instituições de saúde do Brasil e América Latina.

• Analyze and diagnose incidents and/or clarify issues raised via phone calls, online support through the Client Portal, and remote access, ensuring response within Pixeon's SLA;
• Document and create knowledge base articles based on frequent questions or issues encountered in Pixeon products;
• Provide customer service with empathy and excellence, aiming to ensure Pixeon client satisfaction;
• Identify improvement opportunities in client workflows or product usage within customer environments;
• Participate in cross-functional meetings to contribute technical expertise;
• Share knowledge through trainings, workshops, and Q&A sessions for internal teams and/or clients, via in-person or remote meetings and recorded e-learning sessions;
• Assist the team with complex tasks that require advanced technical guidance;
• Perform on-site technical support visits to resolve incidents;
• Support the team leader in client crisis management, ensuring execution of technical actions;
• Prepare technical reports and documentation related to support activities.

Mid-level Support Analyst

Analista de Suporte Pleno na Pixeon, lidando com incidentes e suporte técnico em tecnologia para saúde.

financial-planning-and-analysis

• Be responsible for preparing and reconciling financial figures;
• Collect information and transform it into analytical datasets for decision-making;
• Direct queries and manage the flow of financial information;
• Calculate and report results related to your responsibilities;
• Actively participate in process improvements and in the development of analytical tools;
• Ensure the accuracy of collected and reported data;
• Raise questions with other departments regarding variances and report-related queries.

FP&A Analyst (Jr./Pleno)

Analista de FP&A responsável pela apuração financeira e análise de dados em uma Health Tech Company. Coletando informações e colaborando em melhorias de processos financeiros.

• Ensure accurate and timely payments to suppliers in accordance with approved purchase orders;
• Support the preparation of actual, forecasted, and budgeted cash flow;
• Ensure financial information for registered suppliers is kept up to date in the system;
• Ensure daily reconciliation of customer receipts and management of credits pending reconciliation;
• Perform daily reconciliation of received amounts against the receipts control system (ERP) and bank statements;
• Gather supporting payment and receipt documentation to satisfy audit requirements;
• Perform horizontal and vertical analyses of cash flow and variances versus forecast/budget.

Financial Analyst, Junior/Intermediate

Finance Analyst ensuring timely payments and supporting financial operations in a leading health tech company. Requires relevant education and financial routine experience.

billing-specialist

• Ensure execution of billing cycles per product according to schedule, ensuring invoices are issued correctly and in accordance with contracts;
• Process billing routines: issue tax invoices (NF), register with municipal tax systems, create and register bank batch files, and send invoices and boletos to customers based on ERP records;
• Monitor and ensure consistency of billing results, addressing and correcting any anomalies after processing;
• Process new sales, contract renewals and monetary adjustments, respecting deadlines, due dates and contractual conditions;
• Perform preliminary analysis of contract renewals (public and private clients), ensuring correct charging of services and mitigating risks of cancellation or delinquency due to invalid contracts;
• Notify relevant departments of contract renewals at least 90 days in advance;
• Support the monthly accounting close by delivering items under the billing area’s responsibility;
• Update, analyze and ensure realization of backlogged financial amounts (e.g., RR and EV provisions), and communicate results to the responsible teams;
• Assist customers with billing-related inquiries;
• Analyze and execute internal requests for suspensions, cancellations, discounts, customer record corrections and amount adjustments, ensuring billing effectiveness;
• Prepare, analyze and justify variances in the management revenue report (NET MRR), presenting results to executive management according to the close schedule.

Junior/Intermediate Billing Analyst

Analista de Faturamento na Pixeon, uma empresa de tecnologia de saúde renomada na América Latina. A responsabilidade inclui a execução dos ciclos de faturamento e a emissão de faturas conforme cronograma.

collections

• Monitor the portfolio of delinquent customers daily;
• Execute the pre-established collection workflow;
• Negotiate outstanding debts, propose settlement agreements and monitor payments;
• Conduct preventive collection actions to reduce default risk;
• Develop and monitor action plans for credit recovery;
• Analyze the collection curve by customer profile (VIP A, B and C);
• Record and update interactions, agreements and collection statuses in internal systems;
• Maintain constant interaction with partner areas such as Sales, Services, Customer Success (CS), Finance and Legal;
• Support management in the relationship with third-party collection agencies;
• Actively contribute to the area's restructuring process, assisting with the implementation of targets and KPIs;
• Work in a self-managed manner, organizing priorities in a high-demand and changing environment.

Junior Collections Analyst

Analyst in a health tech company managing collection processes and client interactions effectively. Collaborating with various teams to ensure financial health and reduce default risks.

analyst

• Validate sales opportunities, ensuring compliance with internal policies, contractual requirements, and approval workflows;
• Review, formalize, and monitor contracts, ensuring the correct release of opportunities in Salesforce;
• Manage billing release after the completion of project delivery stages;
• Ensure accurate contractual documentation and compliance, mitigating financial and operational risks;
• Maintain continuous and strategic interaction with the Commercial and Finance teams to ensure alignment and process fluidity;
• Identify opportunities to improve contract processes, proposing adjustments and innovative solutions;
• Work critically and resiliently in a high-volume demand environment, maintaining organization and a results focus.

Junior Contract Analyst

Buscamos um Analista de Contrato Junior na Pixeon, focusing on digital health technology transformation. Responsibilities include contract analysis and sale opportunity validation.

• Support monitoring the portfolio of delinquent customer accounts;
• Make supervised collection contacts (email, phone and other channels);
• Assist with updating information, contact logs and agreements in internal systems;
• Assist in organizing controls, spreadsheets and basic collections reports;
• Contribute to preventive collections actions;
• Actively participate in structuring and improving the department's processes.

Collections Intern

Intern assisting with monitoring client accounts and supporting collection processes in a health tech company based in Brazil.

project-manager

Want to work at a Health Tech company with one of the largest active client bases in Latin America and play a leading role in the country's digital health transformation? Join our #dreamteam

Our clients include hospitals, clinics, laboratories and medical imaging diagnostic centers. We have the experience to ensure every innovation is delivered hand in hand with safety, which is why we have become one of the largest health technology companies in Brazil with international recognition. We provide end-to-end solutions for HIS | CIS | LIS | RIS | PACS.

What do we expect from a Project Manager?

• Manage projects, leading, allocating and overseeing the team of consultants in their deliveries, providing feedback and sharing lessons learned
• Receive and validate new projects (Sales to Delivery process)
• Liaise with internal departments to understand and ensure resolution of issues during solution implementations
• Manage project risks to mitigate the impact of threats and maximize opportunities
• Approve, monitor and control the costs of projects under your responsibility, keeping financial reports up to date
• Conduct project kick-offs with clients, host milestone meetings and plan the system cutover/rollout
• Ensure project closure and documentation in accordance with the company's methodology
• Ensure smooth transition of projects to support according to company methodologies
• Ensure delivery of the agreed scope on time and within budget
• Maintain alignment with the internal team and the client
• Ensure achievement of KPIs according to the current methodology
• Manage an individual project portfolio and ensure delivery of scheduled projects
• Support onboarding and training of new team members in the area
• Manage crises using negotiation skills between internal teams and the client
• Maintain close client relationships through ongoing engagement and continuous learning about the client's needs.

Senior Project Manager

Gerente de Projetos at Pixeon transforming digital health in Latin America by managing and delivering health tech solutions to clients.

Nós somos a Pixeon, uma empresa focada em tecnologia para gestão de saúde. Nosso compromisso é facilitar o acesso a soluções que fazem o futuro da saúde mais assertivo, eficiente e sustentável. Nossas soluções atendem hospitais, clínicas, laboratórios e centros de diagnóstico por imagem, tanto em gestão (HIS, CIS, RIS e LIS), quanto no processo diagnóstico (PACS e Interfaceamento laboratorial), facilitando ganhos de eficiência operacional, financeira e clínica em instituições de saúde do Brasil e América Latina.

Pixeon

About the company

Open jobs

8 jobs found

Mid-level Support Analyst

Pixeon

FP&A Analyst (Jr./Pleno)

Pixeon

Financial Analyst, Junior/Intermediate

Pixeon

Junior/Intermediate Billing Analyst

Pixeon

Junior Collections Analyst

Pixeon

Junior Contract Analyst

Pixeon

Collections Intern

Pixeon

Senior Project Manager

Pixeon