People Team Lead at Trengo, overseeing HR operations and driving strategic initiatives in a dynamic scale-up environment. Shaping company culture while mentoring the People team in Utrecht.
Responsibilities
Serve as a trusted advisor to managers and leadership on employee cases, leadership styles, and team dynamics.
Manage complex employee relations ensuring compliance with labor laws.
Lead the performance cycle and absence (verzuim) management processes with empathy and solid knowledge of the WVP.
Drive organizational development by designing and improving onboarding, manager development, and product knowledge training programs.
Manage employee engagement surveys, analyze results, and share valuable insights with leadership to drive continuous improvement in company culture.
Collaborate closely with the Senior Leadership Team on strategic HR topics such as workforce planning and reward strategy.
Enhance internal communication and foster a positive, inclusive, and high-performing company culture.
Lead and develop the People team, including Jr Operations Specialist and Talent Acquisition Specialist.
Guide the People team to deliver operational excellence in recruitment, HR administration, and employee experience.
Lead the Workplace Experience Managers (WEM) team on cultural activities that bring our culture to life.
Requirements
4+ years of HR experience, including at least 1 year in a leadership or mentoring role.
Strong labor law expertise and proven experience in absence and performance management.
Experience in start-ups, scale-ups, or companies under 100 employees, navigating fast-paced and ambiguous environments.
Ability to partner with managers and leadership, building trust quickly while confidently challenging when needed.
Proactive communicator and influencer who thrives at all organizational levels.
Experience in People Operations, with the ability to mentor and coach the junior People Ops.
Benefits
Hybrid working (at least 2 days p.w. in the office) + 2 months per year to work abroad.
Mental health support with free sessions from on-demand psychologists (OpenUp).
Learning budget + 2 extra days off to attend courses or conferences.
28 vacation days to rest, recharge, and travel
Travel reimbursement to our Utrecht HQ.
Monthly internet & phone allowance to stay connected.
Dutch courses for our international colleagues.
Daily warm lunches prepared by our workplace experience team when you’re at our beautiful Utrecht office.
Pension contribution to help you plan for the future.
Sabbatical: After two years, enjoy up to three months away (unpaid) to rest, recharge, or see the world.
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