At Trengo we’re dedicated to customer delight.
We believe that turning conversations into relationships is a competitive edge.
And unlocking more moments of genuine delight in every interaction will fuel that growth.

Trengo

Browse and apply for open jobs at Trengo.

people-operations

Trengo is a customer service platform that provides an AI-powered omnichannel inbox, allowing businesses to automate responses and enhance customer interactions across multiple channels including WhatsApp, email, and live chat. By utilizing AI agents and customer journey automation, Trengo helps organizations improve efficiency, reduce workload, and increase customer satisfaction through streamlined communication and responsive support.

At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will fuel that growth.

• Serve as a trusted advisor to managers and leadership on employee cases, leadership styles, and team dynamics.
• Manage complex employee relations ensuring compliance with labor laws.
• Lead the performance cycle and absence (verzuim) management processes with empathy and solid knowledge of the WVP.
• Drive organizational development by designing and improving onboarding, manager development, and product knowledge training programs.
• Manage employee engagement surveys, analyze results, and share valuable insights with leadership to drive continuous improvement in company culture.
• Collaborate closely with the Senior Leadership Team on strategic HR topics such as workforce planning and reward strategy.
• Enhance internal communication and foster a positive, inclusive, and high-performing company culture.
• Lead and develop the People team, including Jr Operations Specialist and Talent Acquisition Specialist.
• Guide the People team to deliver operational excellence in recruitment, HR administration, and employee experience.
• Lead the Workplace Experience Managers (WEM) team on cultural activities that bring our culture to life.

Team Lead – People & Culture

People Team Lead at Trengo, overseeing HR operations and driving strategic initiatives in a dynamic scale-up environment. Shaping company culture while mentoring the People team in Utrecht.

sales-development-rep

• Proactively identify, engage, and nurture potential customers through outbound channels (calls, emails, LinkedIn, social selling).
• Conduct research to create targeted, segment-specific outreach strategies.
• Lead discovery conversations, understand prospect needs, and highlight how Trengo can add value.
• Book high-quality meetings and demos for Account Executives, ensuring a smooth handover.
• Continuously test and optimize outreach strategies, using data to improve conversion rates.
• Contribute insights, best practices, and lessons learned to foster a high-performing, collaborative commercial environment.

Senior Outbound Specialist – Dutch Speaking

Sales Development Specialist driving outbound sales strategies for SaaS company. Engaging customers and optimizing outreach efforts in a collaborative environment.

product-marketing

• Build and continuously refine vertical-specific positioning, messaging frameworks, and use cases that translate Trengo's platform capabilities into clear value propositions and tangible ROI for target industries.
• Create and maintain high-impact sales enablement materials including battlecards, pitch decks, discovery guides, demo scripts, and one-pagers that accelerate sales cycles.
• Collaborate with Sales, Product, and Revenue Marketing to support integrated, product-led campaigns that generate qualified pipeline through targeted industry messaging.
• Conduct win/loss interviews and customer research to validate positioning, identify opportunities, and share actionable insights with Marketing leadership and Sales to help refine ICPs and go-to-market approaches.

Product Marketing Manager

Product Marketing Manager working on industry-specific positioning, go-to-market execution, and sales enablement. Join Trengo to drive customer acquisition and pipeline growth in a fast-paced environment.

support-engineer

• Investigate, troubleshoot, and resolve complex technical issues escalated by Customer Support or Customer Success.
• Collaborate closely with Product and Engineering to report bugs, share insights, and contribute to platform improvements.
• Communicate primarily with internal stakeholders while occasionally joining customer calls for advanced, highly technical cases.
• Own your Linear tickets end-to-end, ensuring clear communication, follow-through, and accurate documentation.
• Contribute to and maintain our knowledge base, sharing best practices, findings, and technical insights.

Technical Support Specialist, Dutch Speaking

Technical Support Specialist troubleshooting and resolving complex technical issues in AI-powered customer engagement software, supporting both internal teams and customer needs.

• Define positioning and go-to-market strategies for our partner ecosystem.
• Lead initiatives that generate new pipelines and support buyer engagement across the customer journey.
• Collaborate closely with Sales, Revenue Marketing, Partnerships, and Product teams.
• Develop and execute marketing strategies that drive net new pipeline and ARR across inbound, outbound, and partner channels.
• Define and launch GTM strategies for partner solutions and integrations.
• Create compelling positioning and messaging that highlights the value of our partner ecosystem.
• Conduct ongoing market and competitive research to identify trends, opportunities, and inform partner-focused strategies.

Senior Product Marketing Manager

Senior Product Marketing Manager driving strategic product marketing for an AI-powered customer engagement platform. Collaborating with cross-functional teams to support growth and engagement initiatives.

Trengo

About the company

Open jobs

5 jobs found

Team Lead – People & Culture

Trengo

Senior Outbound Specialist – Dutch Speaking

Trengo

Product Marketing Manager

Trengo

Technical Support Specialist, Dutch Speaking

Trengo

Senior Product Marketing Manager

Trengo