About the role

People Operations Specialist ensuring effective HR services at Falck. Supporting the HR team with administration, consultative roles, and process optimization in Hamburg.

Responsibilities

Operational HR administration: handling HR matters from onboarding to offboarding.
Drafting employment contracts, reference letters and other personnel documents.
Managing and maintaining employee master data, including hires, terminations and contract changes, ensuring data quality.
Staffing the HR hotline as a knowledgeable point of contact for employees and applicants.
Advising employees and managers on operational HR-related questions.
Preparing analyses, reports and similar documentation.
Contributing to the implementation, further development and optimization of processes, tools and systems for HR administration.
Participating in special tasks and strategic projects to achieve HR administration objectives.
Close, active and confidential collaboration with internal and external stakeholders (e.g., works council, authorities, external service providers) and adjacent departments (payroll, recruiting, academy).

At least 2 years of professional experience in HR in a similar position, e.g., as an HR specialist.
Solid knowledge of labor law and works constitution law (co-determination).
Reliable team player with an independent hands-on mentality, high empathy and strong communication skills.
Openness to new approaches in HR/people management.
Resilience and the ability to work independently, combined with prioritization and problem-solving skills.
Conscientiousness, consistency, discretion and a strong customer-service orientation.
Proficient with MS Office (Word, Outlook, Excel, Teams, SharePoint). Solid experience with HR management systems is required (Oracle advantageous); knowledge of workforce scheduling/time management and recruiting systems is desirable.
Completed commercial training or a business degree with a focus on HR.
Excellent written and spoken German and good conversational English skills due to our corporate headquarters in Denmark.

Secure job and long-term prospects in a growing, globally active corporate environment.
Independent work and room to develop your ideas and skills, plus comprehensive support for your professional and personal development.
37.5-hour week with flexitime, 4 extra "Falck Fridays" off per year, and mobile working for optimal work–life balance.
Friendly, open and motivated team with flat hierarchies, short decision-making paths and value-driven actions thanks to our Scandinavian corporate culture.
Regular employee reviews, surveys and events.
Shared-desk workstations, laptop and "Falck Hub" headset, our mobile intranet and a growing modern IT infrastructure with our "PeopleHub" (Oracle HR Suite).
Performance-based compensation aligned with your experience and qualifications.
Subsidized Deutschlandticket with HVV ProfiCard and the option to use JobRad (company bike).
Falck PlusCard: priority specialist appointments, second opinions, two-bed hospital rooms and more.
Falck Corporate Benefits: attractive offers from over 1,500 providers (electronics, travel, fashion, home and more).
Additional health allowance—whether for gym, club membership, equipment, courses or co-payments—choose what suits you!