Supports sales with pricing and deal governance navigation while managing order bookings. Assists presales organization to focus on customer facing interactions through internal process management.
About the role
- Operations Customer Expert providing customer service for diverse clients in Leipzig. Assisting with inquiries and maintaining records with a strong customer service focus.
Responsibilities
- Handling incoming telephone and written customer inquiries for various clients across different industries
- Recording and maintaining customer, master and transaction data
- Providing customer advice on technical and commercial matters
Requirements
- Previous experience in customer service or as a service center agent is an advantage but not required — career changers, career starters and returnees (m/f/d) are welcome
- Excellent German language skills, spoken and written
- Friendly, customer-oriented manner
Benefits
- 27 days' vacation (scales with length of service)
- Participation in company profit-sharing and payment of anniversary bonuses
- Attractive employee benefits: LVB Germany job ticket, JobRad leasing (bicycle leasing), employee discounts, capital-forming benefits (employer savings contributions), meal subsidy and much more
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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