Hybrid People Services Assistant

at City of Toronto

• Job title: People Services Assistant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$58,381 - CA$69,525 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• People Services Assistant supporting recruitment for temporary voting place staff during the 2026 municipal election. Responsibilities include interviews, data tracking, and administrative tasks for human resources functions.

Responsibilities

• Conducts interviews, assessments, and position placements of temporary voting place staff.
• Provides administrative support for Human Resources related activities such as recruitment file maintenance and archiving, complement management maintenance, temporary election day hiring, including interviews, assessments and placements and other human resource & payroll related functions.
• Compiles, maintains, tracks and trends of workforce statistical data (vacancies staff requisitions, etc.) for use in forecasting; participates in analysis.
• Collects and compiles data from various internal sources for tracking and reporting purposes.
• Prepares visual presentations, briefing materials, and other documentation as required.
• Supports training activities and associated administrative and logistical requirements.
• Represents Toronto Elections in communications with external stakeholders, in matters relevant to the scope of this position’s responsibilities.
• Works independently, completes assigned project work within tight timeframes and competing deadlines.
• Responds to detailed inquiries from divisional and corporate staff and the public in a diplomatic and efficient manner.
• Maintains strict confidentiality of information and records.
• Participates on a team of Human Resource professionals, providing a range of administration and coordination supports.
• Retrieves information from various electronic systems and manual files and responds to employees and client inquiries.
• Creates and maintains electronic and hardcopy files, spreadsheets, and databases; ensuring records are maintained in accordance with Corporate and Divisional policies and retention periods.
• Provides administrative, data entry and coordination support to other Units in the Section.
• Performs specialized administrative duties to support the Project Manager and Election management team.

Requirements

• Post-secondary education in a discipline pertinent to the job function (Human Resources, Public Administration, or Political Science) or an approved equivalent of education and experience.
• Experience administering a recruitment process in a fast-paced environment, including scheduling and conducting interviews, analysis and matching qualifications to job requirements, completion of relevant paperwork.
• Experience using a variety of software products including MS Office (i.e. Word, Excel, and PowerPoint) and other internal databases.
• Excellent communication and problem solving skills to deal effectively with all levels of staff and the public with the ability to handle sensitive issues.
• Must have the ability to draft correspondence and reports relating to divisional Human Resources matters.
• Highly developed customer service and interpersonal skills and proven ability to handle difficult situations.
• Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines, and deal with conflicting priorities at work.
• Excellent research and problem-solving skills with the ability to compile and analyze data for management decision making.
• Experience applying cultural and political awareness and sensitivity in the workplace.
• Ability to work well both independently and as part of a team with minimal supervision in fast paced environment.
• Ability to work evenings and weekends during peak recruitment periods.

Benefits

• equity, diversity and inclusion workplace culture
• barrier-free and accessible employment practices