People ops and experience partner responsible for managing people operations for a fast-growing investment platform. Collaborating with teams to enhance employee experience and compliance.
Responsibilities
Owning the day-to-day delivery of people operations across the full people lifecycle, including payroll and benefits
Acting as a trusted point of contact for people queries, providing clear support on policies, systems and processes
Managing our people systems such as BambooHR, Culture Amp and PayFit, ensuring accurate data, smooth workflows and compliant records
Maintaining and evolving our people SharePoint hub making it a trusted and accessible resource for our people and leaders
Using people data and feedback to spot trends and deliver insight-driven improvements across onboarding, engagement and retention
Owning our monthly payroll and benefits, partnering closely with Finance and external providers to ensure everything runs smoothly
Owning the upkeep of people policies, templates and SMCR-related processes in partnership with our compliance team
Supporting the delivery of key people programmes such as performance review cycles, engagement surveys, wellbeing initiatives and hybrid ways of working
Requirements
You have experience owning people operations across key moments in the people lifecycle
You are highly organised and enjoy bringing structure, consistency and pace to processes in a scaling environment
You are confident managing people systems and tools, ensuring accurate data, smooth workflows and a great user experience
You have a detail-oriented mindset and take pride in delivering compliant, high-quality operational foundations
You are a fellow process improvement geek, always looking for smarter, smoother ways of working ‘never settling’
You are people-first in your approach, combining empathy and clear communication when supporting people and leader queries
You have a data-driven mindset, using people metrics and insights to spot trends and suggest meaningful improvements
You are comfortable working in a regulated environment and understand the importance of policies, confidentiality and compliance
You have experience working in a regulated environment, ideally within financial services, and are familiar with SMCR requirements – ideally Enhanced scope.
You enjoy improving people experience through engagement, onboarding, wellbeing and inclusive ways of working (experience delivering DE&I or listening initiatives is desirable)
You have experience and are comfortable owning elements of office operations and health & safety, helping create workplaces that are welcoming, safe and reflective of our culture
Benefits
27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave
Two volunteering days per year
Option to work abroad for up to six weeks a year
Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget
6% employer pension contribution, and life assurance
Private medical insurance with AXA Health
£750 per person learning budget
Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace
Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy
Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts
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