Senior Account Manager managing both online and offline projects at Dentsu, ensuring timely delivery and quality assurance for client relationships.
About the role
- Business Partner Manager in SAP ensuring clear communication and alignment between business and technology needs. Responsible for overseeing demands, prioritizing tasks, and facilitating workshops to enhance governance.
Responsibilities
- Act as the primary liaison between Business and IT, facilitating communication, alignment and prioritization of requests;
- Translate business area needs into clear, structured requirements for the technology team;
- Interpret processes, map impacts, and advise the business on alternatives, risks and best practices;
- Ensure prioritized requests are correctly routed, understood and addressed by the SAP technical team;
- Track requests, projects, improvements and incidents, ensuring adherence to deadlines and quality of deliveries;
- Facilitate workshops, discovery sessions, executive alignments and approvals;
- Maintain governance, priority control, backlog visibility and initiative status;
- Serve as the central communication point among multiple areas, keeping all stakeholders informed.
Requirements
- Minimum of 5 years of experience as a Business Partner, IT Analyst, Demand Manager, Process Lead or related function;
- Strong knowledge of business processes (Finance, Supply Chain, Logistics, Sales or Manufacturing);
- Functional understanding of the SAP ecosystem (ECC or S/4HANA) — integrated, high-level perspective;
- Ability to engage with technical specialists without the need to perform technical execution;
- Bachelor’s degree in Technology, Engineering, Systems or related fields;
- Advanced English for interactions and documentation;
- Functional Spanish for communication with teams and partners;
Benefits
- Hybrid position: on-site 3 days/week — South Zone, São Paulo
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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