Assistente de Service Desk providing technical support in São Paulo. Responsible for opening calls and assisting the team with technical issues.
About the role
- Senior Administrative Assistant managing schedules and client interactions for Lead Advisor at Thrivent. Ensuring smooth operations and facilitating effective communications within the team.
Responsibilities
- Manage the Lead Advisor's calendar and schedule meetings on their behalf.
- Anticipate the daily needs of the Lead Advisor, such as arranging meals, adjusting meetings, and coordinating travel.
- Book and coordinate personal and business travel, including lodging.
- Handle logistics, coordination, agenda, and minutes for monthly meetings. Including ordering meals and requesting agenda items.
- Monitor and manage the Lead Advisor 's email, sending emails on their behalf as necessary.
- Schedule and reschedule personal appointments.
- Coordinate large group one-off meetings and group travel arrangements for client trips and events.
- Register the Lead Advisor for various conferences (Regional, Annual Meeting).
- Process expense reports for the Lead Advisor.
- Fill out incentive and education logs for incentive trips.
- Track and organize birthday acknowledgements for staff members.
- Maintain records and facilitate acknowledgements for Financial Representative anniversaries.
- Handle various projects as assigned.
Requirements
- 2+ years of administrative assistant or other relevant job experience required
- Highly organized and detail oriented.
- Excellent written communication skills.
- Ability to manage multiple tasks efficiently and prioritize effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong interpersonal skills and the ability to work both independently and as part of a team.
Benefits
- 2 weeks paid time off
- Professional growth is supported and encouraged within the practice.
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