About the role

  • Sales Associate at The Paper Store responsible for customer service and achieving sales goals. Delivering a unique shopping experience by utilizing the G.U.E.S.T. service approach.

Responsibilities

  • Delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment
  • Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
  • Greet and welcome every customer warmly and with enthusiasm
  • Understand customer needs by asking open-ended questions
  • Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
  • Suggest additional items to build onto sales by utilizing effective selling techniques
  • Thank the customer sincerely and invite them to return and shop with us again
  • Build customer loyalty by being friendly, attentive and respectful of customers
  • Contribute to a positive work environment with respectful, ethical behavior and honest communication
  • Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
  • Maintain awareness of all current promotions and process them correctly at the Point of Sale
  • Enthusiastically participate in training and development as required utilizing all training resources
  • Prepare incoming product for the sales floor by following instruction and guidance from supervisors
  • Merchandise product following company visual guidelines and visual standards
  • Maintain store maintenance and cleanliness standards
  • Complete all other tasks as directed by store management in assigned time frame
  • Comply with all company policies and procedures

Requirements

  • Previous experience in specialty retail is preferred, but not required
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
  • Possess an ability to work well in a team environment
  • Proficient in using Microsoft Office and POS Systems
  • Ability to stand for long periods of time
  • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

Benefits

  • Professional presentation in attire, demeanor, appearance and compliance to company dress code
  • Equal opportunity employer

Job title

Sales Associate

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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