Sales Representative in a car dealership scheduling appointments and engaging with customers about car services. Focused on customer satisfaction and administrative support.
About the role
- Support After Sales & Retention team in daily operations to learn about the customer lifecycle and gain insights into the payment industry. Responsibilities include reporting, data analysis, and communication with various departments.
Responsibilities
- You will support the After Sales & Retention team in daily operations and contribute proactively
- You will learn the entire customer lifecycle and gain deep insights into the payments industry
- Reporting & data analysis
- Preparing presentations based on this data
- Review and research
- Reviewing revenue figures, invoices and contract data in the internal SAP system
- Reviewing and verifying postal and bank identification procedures
- Processing tasks in the Customer Relationship Management (CRM) system (Salesforce)
- Organizing, revising, assigning and forwarding cross-departmental processes in close communication with other specialist teams (Sales, Contract Entry, Customer Service, Compliance, Quality Management, etc.)
- Reviewing business registrations and trade deregistrations
- Creating termination orders
Requirements
- Enrolled in a degree program in Business Administration (BWL), Economics (VWL) or a related field
- Additional skills and experience that would set you apart: curious, highly self-motivated and able to work into complex subject matter
Benefits
- Attractive salary and a competitive overall package
- Well-structured training for the role and ongoing support from your manager
- Hybrid working model
- Flexible working hours
- Equipment provided for the role (laptop and mobile phone)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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