Hybrid HR Operations Director, HCM Applications – Projects

Posted 7 hours ago

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About the role

  • HR Operations Director driving the strategy, optimization, and delivery of Workday and Benefits platforms at Cigna. Leading complex HR initiatives to enhance employee experience and data integrity.

Responsibilities

  • Lead the strategy and roadmap for Workday HCM, Compensation, and Benefits projects, ensuring systems are optimized for performance, usability, and scalability.
  • Direct delivery for core initiatives such as annual compensation cycles, health and welfare enrollment, M&A implementations, divestitures, vendor integrations, and new feature deployments.
  • Drive continuous improvement by identifying opportunities to streamline processes, enhance system functionality, and strengthen data quality.
  • Oversee benefits operations including compliance (ACA), actuarial reporting, integrations, and special projects.
  • Provide guidance to HR teams, PMOs, and external partners on project risks, issue resolution, and decision-making.
  • Partner with ServiceNow platform leadership to advance connected HR technologies that improve the employee experience.
  • Lead HR Operations vendor management activities including SOW oversight, change orders, delivery quality, and budget stewardship.
  • Oversee Workday security administration, audits, mass data loads, and organizational structure updates.
  • Collaborate on the strategy, implementation, and management of Cigna’s HR technology systems to drive innovation and ensure alignment of HR processes with strategic organizational objectives.
  • Develop and mentor a team of HR Operations project managers and Workday data quality specialists, fostering growth, empowerment, and cross-functional experience.

Requirements

  • 10+ years of experience in HR operations, Workday administration, or benefits delivery.
  • Experience managing and developing a high performing team.
  • Expertise in Workday HCM, Compensation, and Benefits functionality.
  • Demonstrated success managing complex system implementations, integrations, and cross-functional initiatives.
  • Strong communication skills with the ability to influence stakeholders in a highly matrixed environment.
  • Proven vendor management and project leadership experience.
  • Hands-on experience supporting mergers, acquisitions, and benefits transitions.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities
  • Paid time off

Job title

HR Operations Director, HCM Applications – Projects

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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