Manager of HR Technology at Tapestry overseeing workforce management solutions and collaborating with various stakeholders. Driving continuous improvement of workforce operations and ensuring compliance across geographies.
Responsibilities
Serve as a functional lead for Workforce Software and other solutions across the Workforce Management portfolio.
Partner with HR, Payroll, and Operations stakeholders to understand business needs and translate them into effective, scalable system solutions.
Manage technical delivery through an Application Managed Services (AMS) and/or offshore technical teams, ensuring high-quality execution, effective governance, and alignment with global standards.
Own system governance, and compliance across multiple geographies, ensuring adherence to labor laws and pay policies and supporting accurate pay outcomes.
Oversee system performance and integration health with related platforms (e.g., Workday, Payroll, and scheduling tools) to ensure data integrity and operational stability.
Support system testing, release management, and change enablement activities in collaboration with technical partners.
Collaborate with regional and global HR Technology/IT partners to maintain alignment with governance standards, architecture, and roadmap priorities.
Partner with vendors to manage service delivery, track issue resolution, and participate in roadmap discussions.
Use data and analytics to evaluate performance, measure business impact, and drive continuous improvement of workforce management solutions.
Partner with global and regional stakeholders to identify and deliver opportunities for process optimization, automation, and improved employee experience.
Requirements
5+ years of experience in HR technology and workforce management systems
Hands-on or administrative experience with Workforce Software preferred
Familiarity with Workday Time Tracking, UKG Pro WFM and/or other leading WFM solutions
Understanding of timekeeping and scheduling processes across hourly workforce environments, including retail or fulfillment operations
Proven ability to manage system enhancements and production support activities end-to-end
Strong analytical, problem-solving, and communication skills
Experience working within a global, matrixed organization.
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