Hybrid ServiceNow Developer

at Sun Life

• Job title: ServiceNow Developer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$90,000 - CA$140,000 per year
• Degree requirement: No Education Requirement
• Tech skills: Angular, Java, JavaScript, jQuery, ServiceNow, SOAP
• Location requirements: Hybrid, Toronto, Canada

About the role

• ServiceNow Developer focused on agile collaboration and adherence to development standards. Involves working on testing procedures, quality metrics, and software/system analysis.

Responsibilities

• Actively participate in agile daily scrums, updating stories daily in JIRA/SNOW, documenting development progress and collaborating across platform teams.
• Conduct QA on Developer code.
• Ensure that all development adheres to SLF ServiceNow development standards.
• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment.
• Build automated testing in ServiceNow ATF. Maintain existing ATF framework and ensure that ATF scripts are kept current.
• Validate/Test API integrations.
• Collect and report quality metrics from test execution.
• Work with developers to design specific testing strategies for features being developed and automate them.
• Create comprehensive test plans; execute and automate them.
• Analyzes software and systems before customer use to ensure the product is defect-free.
• Validate functionality build by Developers and/or 3rd party vendors.
• Support and participate in customer requirement workshops, working with product owner/stakeholders to configure/develop requested items and tasks.
• Work with project teams to understand business/system requirements and solution designs and handle multiple priorities simultaneously.
• Develop applications (scoped and out of the box) working with ServiceNow Studio for NOW Mobile.
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).
• Create and maintain system design and operations documentation.

Requirements

• 4 years experience in ServiceNow Development
• Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool
• Extensive knowledge of building ATF scripts and maintaining the framework as changes take place within the modules, apps and forms.
• Experience integrating ServiceNow with external systems through SOAP, REST and/or JSON web services
• Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js
• Advanced experience with development in ServiceNow platform
• ITIL Certification
• Integration Hub CSA and CAD certifications

Benefits

• Wellness programs that support the three pillars of your health – mental, physical, and financial.
• The opportunity to move along a variety of career paths with amazing networking potential.
• A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues.