Consultant analyzing, designing, and implementing ServiceNow solutions for clients at LUZA Group. Supporting all project phases, ensuring alignment with best practices and user training.
MA
Onsite Working Student, IT ServiceNow, Application Management
Posted 10 hours ago
About the role
- Student trainee supporting IT ServiceNow & Application Management operations at Heraeus. Involves documentation, process improvement, and technical support for application usage.
Responsibilities
- You will support ensuring stable application operations as well as handling incidents, performing analyses, and implementing improvements
- You are the first point of contact for questions regarding the use of existing applications
- You independently create, maintain, and update technical and functional documentation
- You actively contribute to the standardization and continuous development of processes in the application environment
- Together with relevant internal stakeholders, you analyze new requirements and develop appropriate solution approaches
- You support our team in the rollout of new applications, functions, and features
- Coordinating and liaising with external service providers and software vendors is also part of your responsibilities
Requirements
- Enrolled in a Bachelor's or Master's degree program with an IT focus (e.g., Computer Science, Business Informatics/Information Systems)
- Proficient in MS Office, especially Excel and PowerPoint
- Basic knowledge of IT service management (ITIL) is an advantage
- Experience with the enterprise platform ServiceNow is desirable but not mandatory
- Very good German and English language skills, both written and spoken
- Analytical thinking and an independent, structured way of working
- Team player with strong communication skills
- A valid certificate of enrollment covering the entire employment period
Benefits
- Attractive compensation — salary aligned with the currently applicable collective agreement of the chemical industry
- Exciting insights — opportunity to gain first professional experience (technical, methodological and personal)
- Career perspectives — build expertise at a renowned global company that can open many doors in your career
- Training — free access to digital learning resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Application Analyst III managing the ServiceNow platform for enterprise workflows at Carilion Clinic. Responsible for analysis, design, configuration, implementation, and ongoing support to transform healthcare.
ServiceNow Platform Owner managing the ServiceNow platform at Truist. Leading strategy and enhancements to support business needs and digital transformation initiatives.
ServiceNow Developer focused on agile collaboration and adherence to development standards. Involves working on testing procedures, quality metrics, and software/system analysis.
ServiceNow ITSM Developer ensuring governance and support for ITSM processes. Engaging with technical and business areas to enhance efficiency and uphold service availability.
ServiceNow Developer ensuring ITSM platform development, process optimization, and governance for high - quality service delivery. Collaborating with technical and business areas for continuous improvement.
Consultor desenvolvedor garantindo demandas da plataforma ServiceNow na Vivo. Elevando a maturidade através do CoE com processos bem desenhados e governança sólida.
Senior Developer for ServiceNow ITOM, focusing on Discovery and Integrations in a leading telecom company. Ensuring development and support for ServiceNow platform demands with robust processes and automation.
ServiceNow Engineer role designing and implementing ServiceNow solutions in a global environment. Collaborating with teams for automation and enhancing workflows with a focus on performance and quality.
Leadout ServiceNow Consultant helping clients turn business challenges into ServiceNow solutions. Advising on best practices, leading implementations, and collaborating with cross - functional teams.