Provide billing and collections support for Stuart's France operations. Work in a hybrid model with a strong focus on customer invoicing and debt management.
Responsibilities
Provide support to the billing and collections team for entities in France
Manage customer invoicing (Sales/Operations teams at Stuart, the Talenz team, clients, etc.)
Improve the invoicing and reporting process.
Manage the monthly coupons process
Process customer refunds and create the client's direct debt files
Book banking statements and create payment workflows
Control and monitor the client portfolio according to the dates of payments agreed in the commercial contract
Reduce the number of days invoices remain unpaid (days sales outstanding) and maintain the quality of the ageing of invoices
Investigate issues that occur after sales and clarify mismatched payments with customers, accounting, and business
Contact customers to confirm outstanding payments and renew credit information
Identifying accounts in debt, requiring external collection efforts
Identifying potential bad debt or financial exposure
Analyse and assess the creditworthiness of account/client using external credit risk management tools/reports
Requirements
2 years of experience in Billing
Fluent in French (mandatory) and proficient in English (oral and written)
Good knowledge of Microsoft Office, with intermediate Excel skills
Organised, flexible, analytical, communicative, and resilient when liaising with clients and resolving debts
Benefits
Ticket Restaurant by Swile 🥗
Stuart is putting Mental Health Awareness first! Wellness Allowance to use in any gym or sport class 🧘
2 days of volunteering to have a positive impact on our communities and environment 💚
Private healthcare provided by Alan 🧑⚕️
Reimbursement of transport costs (Navigo areas 1 - 5) 🚇
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