Dunning/Collections Specialist managing dunning and collections processes for Deutsche Börse Group's Data Services department. Handling client communications and invoicing issues with internal and external stakeholders.
Responsibilities
Dunning/Collection process within the Data Services department
Clarification of outstanding payments with Customers (Business-to-Business)
Daily interaction with internal and external stakeholders
Investigation of invoicing issues to ensure payments are timely processed
Ability to solve difficult situations using own judgment and sense of initiative
Willingness to propose process improvements and developments
Requirements
At least 1-3 years of relevant professional experience in Finance/Accounting/Customer Service environment, specially in Accounts Receivables
Strong follow-up skills and ability to handle multiple tasks
Solution and goal-oriented, and self-driven approach to address daily challenges
SAP R3, S4/HANA knowledge is an advantage
Good command of MS Office
Detail oriented and strong analytical skills
Excellent organizational, communication and relationship building skills
Great language skills in written and spoken English are required. German and/or other European languages are a plus
Benefits
Hybrid Work and Flexible working hours
Work from abroad - 12 days of remote work from EU countries per year
Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
Health & Wellbeing - fully covered Multisport card, life & accident insurance, 100% salary contribution during sick leave (up to 56 days)
25 vacation days
Mobility - fully covered public transport in Prague & free parking
Flexible Benefit Account (Pluxee) - 1200 per month
Group Share Plan - discount on company shares
Free Access to E-Learning Platforms, Internal Development Programs, Mentoring & Learning Budget
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