Healthcare Collections Associate collecting reprocessed medical equipment in hospitals. Flexible schedule with no evenings or weekends and opportunity to earn supplemental income.
About the role
- Collections Specialist handling inbound customer calls related to Flexpay installment collections for QVC Group. Assisting with eligibility and resolving issues while working in a remote setting.
Responsibilities
- Answer inbound customer calls for Flexpay installment collections and eligibility.
- Handle all call types related to Flexpay installment plans and eligibility.
- Review Flexpay credit card decline and eligibility reports; act as liaison with collection agencies and Finance to resolve issues.
- Process payments manually, scan checks, balance and prepare checks for deposit.
- Support special projects and perform other duties as assigned by management.
Requirements
- 2+ years experience in a Call Center/Customer service environment
- Utilize advanced Microsoft Excel, Word, and 10-key skills for data entry and reporting.
- Exhibit strong written, verbal, interpersonal, and negotiation skills for effective communication and collaboration.
- Apply excellent time management, attention to detail, and problem-solving abilities to optimize workflow and resolve issues.
- Adapt to change, remain flexible, and perform efficiently under pressure in a fast-paced, dynamic environment.
Benefits
- Competitive compensation
- Paid time off
- Employee assistance program
- Parental leave
- Paid volunteer hours
- Amazing company discounts
- Health care benefits starting on day 1
- 401(k)
- Tuition reimbursement benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
MedTech Healthcare Collection Associate responsible for collecting reprocessed medical equipment in various hospital departments. Offering flexible schedules with no evenings or weekends in South Carolina.
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