Loan Counselor II counseling borrowers on loan management and alternatives at Carrington Mortgage Services. Evaluating financial information and contacting borrowers through automated and manual calls.
About the role
- Manage cash collection processes and collaborate with teams at Kpler. Ensure timely payments and clear cash visibility across global operations.
Responsibilities
- Execute regular dunning actions and maintain proactive customer communication to ensure timely payments.
- Monitor daily bank activity, allocate payments accurately, and perform weekly bank reconciliations.
- Work closely with Billing and Sales Ops to resolve invoicing and payment issues, escalating high-risk accounts through appropriate internal channels.
- Finalize unallocated cash, ensure monthly reconciliation accuracy, and notify the GL and FP&A teams when cash allocation is complete.
- Support reporting on actual versus forecasted cash collections.
- Assist with audit requests, provide documentation, and support the AR Manager with yearly bad debt analysis.
- Contribute to ongoing finance projects and process improvements to enhance efficiency.
- Provide backup support for other AR team members during absences to ensure continuity
Requirements
- Fluent in English
- Previous experience in Accounts Receivable or collections roles.
- Comfortable working with Excel or Google Sheets to clean, organize, and analyze data
- Proven experience managing ledgers and performing reconciliations
- Experience working in a global or remote environment (desirable)
- Familiarity with NetSuite and Salesforce (desirable)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Collections Process Expert responsible for leading service levels and delivering high - quality finance services. Chasing outstanding invoices and enhancing process improvements for clients.
Claims Adjuster investigating incidents and managing collections for Puget Sound Energy. Conducting thorough investigations and providing litigation support while maintaining a customer - focused approach.
Collections Executive promoting and sustaining constructive relationships in YouLend's Credit Operations department. Responsible for handling customer accounts and improving service quality.
Credit & Collections Analyst responsible for evaluating customer finances and managing accounts receivable. Analyzing credit risks, coordinating with internal teams, and ensuring compliance with financial policies.
Project Analyst for Grupo Boticário focusing on critical analysis, project planning, and stakeholder engagement for collection processes. Overseeing project activities and ensuring quality standards are met.
Manager of Credit Risk and Collections at Toll Group overseeing credit assessments and debt management. Ensuring adherence to credit policy and optimizing risk management in a logistics environment.
Collections Associate enhancing cash flow at UPS through effective collections and customer interactions. Managing billing inquiries and analyzing collection reports with strong organizational skills.
Manager overseeing reimbursement strategies and operations for Specialty Pharmacy. Leading a team in Indiana with strategic direction, compliance, and collaboration in healthcare.
Collections Analyst managing receivables and collections strategies at Honeywell. Reporting to Sr. Collections Supervisor and working in a hybrid schedule.