Account Coordinator assisting with client product and business portfolios at Stephen Gould. Managing orders, communication, and quality documentation in a hybrid work model.
Responsibilities
Assist with managing client product and business portfolios
Administration of client activity relating to composing client and supplier correspondence
Processing orders and maintaining distribution spreadsheets
Project tracking, research and managing budgets
Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers
Initiating quotes in support of client product requests
Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans
Capture of all supporting documentation for orders and portfolios within the ERP system (Epicor)
Ensure orders are processed for billing in a timely manner and drive the prompt collection of invoices
Requirements
Associate degree in Business or related discipline + 2 years of experience required
Bachelor’s degree in business or related discipline highly preferred
High Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools – such as Microsoft Teams, Webex and Zoom highly preferred
Bilingual English/Spanish highly preferred
ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing, services, financial and other processes of an organization highly preferred.
Ideally experience in a corporate sales and service environment is preferred
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