Relationship Manager I in PNC's Business Banking managing client relationships and facilitating cash flow solutions. Developing strategies for expanding business portfolios and enhancing client experience.
About the role
- Lead partnerships strategy for healthcare payments at Synchrony, driving innovation and collaboration across internal teams and external partners. Foster growth through impactful relationships and strategic initiatives.
Responsibilities
- Lead the execution of CareCredit’s partnership strategy within the healthcare payments ecosystem, creating a scalable and structured program that maximizes impact• Collaborate closely with marketing, sales, and business development to design and execute dynamic partnership campaigns that accelerate network growth and channel opportunities• Serve as a trusted advisor and proactive partner to operational and executive stakeholders, nurturing long-term collaborations that foster mutual success• Act as a bridge between internal teams (sales, product, provider experience, IT, operations), facilitating strategic alignment to surpass business goals and deliver exceptional partner experiences• Lead partners seamlessly through CareCredit integration and ongoing engagement• Establish effective cadences such as business reviews and performance check-ins that ensure evolving success and growth beyond expectations• Collaborate across internal and partner ecosystems to define and amplify expanded solution offerings, charting new paths for partnership-driven innovation• Own communications at all levels within partner organizations, anticipating needs and fostering proactive, transparent dialogue• Perform other duties and/or special projects as assigned
Requirements
- Bachelor’s degree in related field (Accounting, Finance, Marketing, Business Management) OR in lieu of completed degree, must have at least 10 years’ relevant work experience• Proven success in business-to-business sales experience, and influencing at the C-level• Track record of building and scaling partners/enterprise accounts that drive growth• Demonstrated collaboration, project management, problem-solving, quantitative and qualitative analysis skills• Ability to negotiate and navigate complex partner structures (tech + commercial) and align diverse stakeholders internally and externally• Strong understanding of the healthcare software market and patient financing landscape• Travel required, up to 30%• Ability and flexibility to travel for business as required
Benefits
- Choice and flexibility in work arrangements• Option to work from home• Opportunities for business or team meetings, training, and culture events
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