Account Manager developing and maintaining long-term relationships with merchant partners for a fraud detection company. Proactively identify new client opportunities and communicate solutions effectively.
Responsibilities
Develop and maintain positive long-term relationships with our merchant partners.
Proactively identify and manage new opportunities for clients.
Understand complex problems and communicate solutions in a clear, concise, and persuasive manner.
Be the key relationship partner with senior stakeholders.
Stay informed about all stakeholders within the business.
Work proactively, supported by a wider technical client support and investigations team.
Requirements
Understanding of Payments or Fraud
Account management experience.
Ability to manage multiple projects and relationships simultaneously.
Experience in proactively growing client relationships within an account.
Experience in identifying, developing, negotiating, and closing deals.
Proven ability to influence others and lead client engagements.
Strong negotiation skills.
Highly skilled communicator.
Strong verbal and written presentation skills.
Benefits
Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
£1000 Heka Budget per year — Prioritise your health and well-being with funds for fitness, mental health, and more.
Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge, on us.
25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
Mental Health Support via Spill — Access professional mental health services when you need them.
Aviva Pension Scheme — Plan for the future with our pension program.
Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week.
Cycle-to-Work Scheme — Save on commuting costs while staying active.
BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.
Fortnightly team lunches - Randomised group of people from across the company, virtually (via Deliveroo) or in-person
Lead partnerships strategy for healthcare payments at Synchrony, driving innovation and collaboration across internal teams and external partners. Foster growth through impactful relationships and strategic initiatives.
Senior Relationship Manager focused on developing partnerships in the travel sector. Managing client relationships and delivering tailored payment solutions for industry partners.
Account Manager managing T - Mobile account's expectations and driving sales for Network Infrastructure products. Utilizing consultative approaches and technical acumen for customer needs in IP and Optical solutions.
Portfolio Relationship Manager responsible for SMEs relationship management for Allica Bank. Developing strong relationships and supporting SME growth through banking products.
Strategic Account Manager at AMN Language Services, driving client relationships and revenue growth in healthcare solutions. Leading a portfolio of key clients with a focus on quality patient care.
Managing budgets and clients while mentoring other Account Managers at a creative agency. Taking charge of financial processes and project collaborations in a hybrid work environment.
Commercial Relationship Manager focusing on business development and credit underwriting at Eastern Bank. Engaging with clients on commercial relationships and cross - selling bank products.
Account Manager focusing on strategic account management and performance analysis to drive revenue growth for enterprise - level app publishers. Collaborating with cross - functional teams and leading contract negotiations.
Territory Manager responsible for sales performance and establishing Urology business for Vital Healthcare. Collaborating with sales management and building KOL relationships in the UK healthcare market.
Sales & Account Manager focusing on new customer acquisition and strategic positioning in cybersecurity. Collaborating with teams to drive sales and enhance business development workflows