About the role

  • Account Manager developing and maintaining long-term relationships with merchant partners for a fraud detection company. Proactively identify new client opportunities and communicate solutions effectively.

Responsibilities

  • Develop and maintain positive long-term relationships with our merchant partners.
  • Proactively identify and manage new opportunities for clients.
  • Understand complex problems and communicate solutions in a clear, concise, and persuasive manner.
  • Be the key relationship partner with senior stakeholders.
  • Stay informed about all stakeholders within the business.
  • Work proactively, supported by a wider technical client support and investigations team.

Requirements

  • Understanding of Payments or Fraud
  • Account management experience.
  • Ability to manage multiple projects and relationships simultaneously.
  • Experience in proactively growing client relationships within an account.
  • Experience in identifying, developing, negotiating, and closing deals.
  • Proven ability to influence others and lead client engagements.
  • Strong negotiation skills.
  • Highly skilled communicator.
  • Strong verbal and written presentation skills.

Benefits

  • Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
  • Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
  • £1000 Heka Budget per year — Prioritise your health and well-being with funds for fitness, mental health, and more.
  • Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge, on us.
  • 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
  • Mental Health Support via Spill — Access professional mental health services when you need them.
  • Aviva Pension Scheme — Plan for the future with our pension program.
  • Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
  • Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week.
  • Cycle-to-Work Scheme — Save on commuting costs while staying active.
  • BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
  • Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.
  • Fortnightly team lunches - Randomised group of people from across the company, virtually (via Deliveroo) or in-person

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job