Employee Relations Manager driving wellness objectives and KPIs at BBVA. Leading wellness proposals and maintaining employee retention mechanisms in Peru.
About the role
- Account Manager developing and maintaining long-term relationships with merchant partners for a fraud detection company. Proactively identify new client opportunities and communicate solutions effectively.
Responsibilities
- Develop and maintain positive long-term relationships with our merchant partners.
- Proactively identify and manage new opportunities for clients.
- Understand complex problems and communicate solutions in a clear, concise, and persuasive manner.
- Be the key relationship partner with senior stakeholders.
- Stay informed about all stakeholders within the business.
- Work proactively, supported by a wider technical client support and investigations team.
Requirements
- Understanding of Payments or Fraud
- Account management experience.
- Ability to manage multiple projects and relationships simultaneously.
- Experience in proactively growing client relationships within an account.
- Experience in identifying, developing, negotiating, and closing deals.
- Proven ability to influence others and lead client engagements.
- Strong negotiation skills.
- Highly skilled communicator.
- Strong verbal and written presentation skills.
Benefits
- Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
- Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
- £1000 Heka Budget per year — Prioritise your health and well-being with funds for fitness, mental health, and more.
- Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge, on us.
- 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
- Mental Health Support via Spill — Access professional mental health services when you need them.
- Aviva Pension Scheme — Plan for the future with our pension program.
- Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
- Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week.
- Cycle-to-Work Scheme — Save on commuting costs while staying active.
- BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
- Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.
- Fortnightly team lunches - Randomised group of people from across the company, virtually (via Deliveroo) or in-person
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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