Ravelin provides sophisticated technology and dedicated support to help online businesses prevent advanced fraud threats and accept payments confidently.

Ravelin Technology

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solutions-engineer

Ravelin Technology is a company specializing in fraud prevention for online transactions, utilizing machine learning and human insights. Ravelin helps merchants secure payments and optimize customer experiences by tackling issues such as online payment fraud, account takeovers, refund abuse, and promo abuse. Their solutions include protecting against marketplace fraud and improving 3D Secure authentication processes, all aimed at reducing chargeback rates and enhancing security for customers. Ravelin offers comprehensive support and in-depth analytics to address evolving fraud challenges and ensure safe growth for businesses.

• Work directly with our clients to guide them through the integration process from start to finish, understand their payment flows, and highlight relevant product features.
• Proactively carry out regular data quality checks and data wrangling throughout the integration process.
• Stay ahead in client communications to manage expectations.
• Collaborate with our Data Scientists, Data Engineering and Product teams to decide on the most appropriate approach for the client, based on what the client is trying to achieve.
• Be a problem solver - getting a client integration across the line often requires getting two very different systems to work with each other.
• Document the working methods and specific integration details for each client in order to share knowledge internally.
• Build a deep understanding of Ravelin's products and systems

Integration Engineer

Integration Engineer supporting clients with their integrations to optimize fraud detection systems at Ravelin. Collaborating with internal teams to ensure the best client experience.

engineering-manager

• Cultivate a collaborative and inclusive team environment, empowering engineers to thrive. Encourage and demonstrate open communication, and foster a culture of mutual respect and support, ensuring an engaged and high-performing team.
• Review and implement appropriate and scalable processes for objective setting, performance reviews, and career development to support the team’s growth.
• Design and evolve the organisational structure of the team.
• Lead headcount planning and hiring strategies to proactively identify and close critical skills gaps.
• Balance the cadence of feature releases against platform stability and technical debt to ensure the team meets business goals without compromising quality or uptime.
• Collaborate with Product, Operations, Detection, Sales, and other teams to ensure alignment and transparency across the company.
• Oversee vendor and partner relationships, ensuring effective use of external resources and cost-efficiency.
• Evaluate and implement partners, tools, frameworks and processes that improve engineering efficiency.
• Maintain oversight of compliance and audit progress, acting as an escalation point to resolve blockers and any cross-team friction.

VP of Engineering

VP of Engineering responsible for technical product delivery overseeing distributed engineering teams at Ravelin, a fraud detection company using machine learning and network analysis.

• Act as a leader in establishing and developing best practices for Integration Engineers.
• Support the Director of Integrations on initiatives around data quality and integration reviews.
• Line manage a number of Integration Engineers, supporting and coaching them in their role.
• Work directly with our clients to guide them through the integration process from start to finish, understand their payment flows, and highlight relevant product features.
• Proactively carry out regular data quality checks and data wrangling throughout the integration process.
• Stay ahead in client communications to manage expectations.
• Collaborate with our Data Scientists, Data Engineering and Product teams to decide on the most appropriate approach for the client, based on what the client is trying to achieve.
• Review existing integrations, including following up on changes flagged by the client, fielding questions, and advising on improvements.
• Pragmatic problem solving - getting a client integration across the line often requires getting two very different systems to work with each other.
• Actively promote knowledge sharing within the team, which includes documenting the working methods and specific integration details for each client.
• Build a deep understanding of Ravelin's products and systems.

Senior Integration Engineer

Integration Engineer at Ravelin guiding clients through the integration process. Leading a team of engineers and ensuring data quality and best practices.

sales-development-rep

• Conduct high-level conversations with senior executives in customer & prospect accounts
• Contact 30+ prospects daily via phone, email, Linkedin and other various forms of outreach.
• Qualify pre-opportunities by identifying Budget, Authority, Need, and Timeframe.
• Generate pipeline through marketing programs and coordinate meetings with Account and Sales Execs.
• Research and build new and existing accounts (i.e. mapping accounts, adding contacts, sending emails, strategic calling)

Sales Development Representative

Sales Development Representative engaging in high-level conversations with enterprise clients. Utilizing targeted outreach to generate and qualify leads for the Sales team.

customer-success-manager

• Partner Relationship Management: Building and maintaining strong relationships with channel partners, including resellers, distributors, and integrators.
• Sales Management: Lead sales calls and product demonstrations of the Ravelin suite on behalf of channel partners
• Channel Strategy Development and Execution: Identify, engage and qualify net new opportunities within channel partners within the Ravelin ICP framework. Execute on commercialisation, pricing and negotiation via channel partners.
• Partner Enablement: Providing partners with the necessary resources, training, and support to effectively sell the company's products or services.
• Performance Monitoring and Reporting: Tracking channel performance in region, identifying areas for improvement, and reporting on key performance indicators (KPIs).
• Target Setting and Management: Build, maintain and report on a pipeline growth to achieve/exceed quarterly and annual target
• Promotional Activities: Plan and lead regional initiatives within EMEA, being the face of the Ravelin solutions with our partners. Including Roundtables and conferences.
• Collaboration: Work with internal teams including product, integrations, marketing, client ops and leadership, to ensure alignment, support and capacity constraints are fully considered.

Channel Success Manager – EMEA, APAC

Channel Success Manager driving customer acquisition and revenue growth strategies in EMEA and APAC through effective partner management and collaboration.

Ravelin Technology

About the company

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5 jobs found

Integration Engineer

Ravelin Technology

VP of Engineering

Ravelin Technology

Senior Integration Engineer

Ravelin Technology

Sales Development Representative

Ravelin Technology

Channel Success Manager – EMEA, APAC

Ravelin Technology