Lead partnerships strategy for healthcare payments at Synchrony, driving innovation and collaboration across internal teams and external partners. Foster growth through impactful relationships and strategic initiatives.
About the role
- Account Manager focusing on strategic account management and performance analysis to drive revenue growth for enterprise-level app publishers. Collaborating with cross-functional teams and leading contract negotiations.
Responsibilities
- Strategic Account Management: Manage and expand a portfolio of existing enterprise-level app publishers, with a primary focus on maximizing revenue for partners.
- Performance Analysis: Conduct in-depth analysis of key performance indicators (KPIs) related to partner performance.
- Contract Negotiation: Lead high-stakes negotiations for renewed contracts, including high-value, multi-year agreements and service level agreements (SLAs) with leading apps and brands.
- Stakeholder Management: Cultivate and maintain strong, collaborative relationships with cross-functional teams on the publisher side.
- Market Insights: Build and maintain an in-depth understanding of industry trends, regulations, and competitive dynamics.
Requirements
- You have over 6+ years of experience in B2B tech account management, with 3+ years dedicated to managing enterprise accounts within key sectors such as loyalty programs, delivery and quick-service restaurants, fintech, e-commerce, and mobility apps.
- You have a proven track record of successfully managing multi-million-dollar accounts and consistently exceeding annual targets of $5M+.
- You possess excellent analytical skills with a demonstrated ability to swiftly connect disparate data points to form strategic insights.
- Your communication and presentation skills are outstanding, enabling effective engagement in individual client discussions.
- You have a strong sense of ownership and are comfortable working in a fast-paced environment.
- You have significant experience collaborating closely with product, legal, and data security teams to ensure the successful implementation of complex technical solutions.
Benefits
- Work-Life Package : 2 remote days per week, 26 vacation days, 4 personal days, and initially 10 sick days, flexible working hours, 3 remote weeks (1 week at a time), office in the heart of Boston.
- Physical & Mental Health Package : Free gym + substantial reimbursement program for at-home gym equipment.
- Activity Package : Regular team and company events, bi-annual trips to HQ in Hamburg, Germany!
- Education Package: Opportunities to boost your professional development with courses and training directly connected to your career goals.
- Free of charge access to our EAP (Employee Assistance Program) which is a counseling service designed to support your mental health and well-being.
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