Hybrid HR Operations Team Leader

at State Street

• Job title: HR Operations Team Leader
• Job type: Full Time
• Experience level: Senior
• Salary: PLN 132,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Gdansk, Poland

About the role

• HR Operations Team Leader managing a team of HR Specialists to ensure efficient HR operations in Poland. Overseeing compliance and developing HR policies while leading in a hybrid environment.

Responsibilities

• Lead, support, and develop a team of HR Specialists, ensuring smooth and efficient daily operations.
• Manage and execute HR activities in a timely, accurate, and compliant manner, including documentation preparation and ensuring data confidentiality.
• Maintain strong practical knowledge of HR processes and actively monitor legislative changes, assessing their impact on HR operations.
• Build and maintain strong relationships with internal stakeholders and external vendors to ensure high-quality service delivery.
• Create, review, and update HR policies and procedures; design, prepare, and implement new HR processes as needed.
• Identify opportunities for process improvements and independently implement enhancements.
• Coordinate and ensure timely flow of critical information to stakeholders, vendors, and external partners, with follow-up on administrative details.
• Manage employee inquiries related to HR administration processes.
• Prepare and distribute standard and ad hoc HR reports in line with guidelines.

Requirements

• Minimum 8 years of experience in Polish HR roles, including at least 2 years in a team‑leadership capacity.
• Strong understanding of best practices in operational controls, labor law, and working with outsourced providers.
• Working knowledge of the Polish Labor Code, social security obligations (ZUS) related to employment and working time regulations.
• Communicative in written and oral English.
• Experience working with HR systems; Workday and Enova are strong advantages.
• Education in HR, finance, or accounting is preferred.
• Ability to deliver high‑quality work in a dynamic environment with strong attention to detail.
• Professional communication skills and ability to build relationships at all levels while maintaining confidentiality.
• Very strong Excel skills (pivot tables, v-look up, and advanced functions).
• Strong customer focus and a proactive, “can‑do” attitude.
• Strong analytical and problem‑solving skills.

Benefits

• Permanent employment contract from day one.
• Additional days off (Birthday Day Off, 3rd and 5th anniversary days, and more).
• Premium life insurance and private pension plan.
• Medical package for employees and their families (partner and children).
• Wide range of soft-skills trainings, technical workshops, language classes, and development programs.
• Opportunities to volunteer your time through company initiatives or external organizations.
• Variety of well-being programs.