Operations Manager II overseeing operations strategy and execution at PNC in Pittsburgh. Responsible for managing teams and driving business results within income collections organization.
About the role
- Training Administration Manager overseeing training programs in a growing learning & development company. Ensuring high participant success rates and optimizing training processes.
Responsibilities
- Ensure the smooth operation of our training programs
- Support participants on their learning journey
- Coordinate collaboration between participants, internal departments and corporate clients
- Organizational and administrative management of training activities
- Continuous optimization of processes and workflows
- Planning and organizing training schedules
- Project responsibility and support with technical and organizational questions
- Advising on the design of new training content and formats
Requirements
- Completed vocational training or degree, preferably with a background in psychology, education or another relevant field
- Affinity for the technical implementation of processes
- (Initial) experience with Asana, HubSpot, Slack and MS Office as well as LMS
- Organizational talent and process optimization skills
- Communication skills and empathy when working with participants and clients
- Customer support experience is an advantage
- Experience with subsidized training programs and contact with the employment agency is an advantage
Benefits
- Regular high-quality training and workshops
- Access to our online training programs
- Thoughtful onboarding
- Open feedback culture
- Flexible organizational structure
- Regular team events
- Workation option
- Office beverages and foodie events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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