Senior Account Executive focused on SaaS partnerships in fintech. Driving sales growth and managing the full sales cycle in a fast - paced environment.
About the role
- Account Executive responsible for retaining enterprise clients and ensuring optimal service delivery at Cable One. Engaging with clients to understand needs and drive retention initiatives.
Responsibilities
- Engage with existing enterprise clients to understand evolving business needs and present tailored solutions that maximize value and satisfaction.
- Proactively manage contract renewals, address potential churn risks, and ensure high customer retention rates through strategic outreach and relationship-building.
- Identify opportunities to upgrade services within the current client base, leveraging insights into client operations and industry trends.
- Consistently meet or exceed monthly retention and upsell targets through disciplined execution and strategic account planning.
- Stay informed on industry trends, competitive landscape, and emerging technologies to position Sparklight as a trusted advisor for existing clients.
- Partner with internal teams (engineering, product, support) to ensure seamless delivery, issue resolution, and ongoing client satisfaction.
Requirements
- At least one year of B2B account management or retention experience, preferably in telecommunications, SaaS, or technology services.
- Proven ability to manage complex renewal cycles and engage senior leadership stakeholders.
- Strong understanding of enterprise business drivers and technology solutions.
- Excellent communication, negotiation, and presentation skills.
- Self-motivated, organized, and results-driven with a professional demeanor.
- Requires a valid driver’s license, reliable vehicle, and a good driving record.
Benefits
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 on 1st year)
- Free Cable One services for associates who live in a serviceable area
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
Job title
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Degree requirement
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