Account Director leading retail initiatives and delivering tactical opportunities in Germany and Austria at Stellar, a Retail Experience Agency. Driving customer loyalty and revenue growth through effective team management and client relationships.
Responsibilities
Achieve KPI's and grow Stellar GP
Manage budgets effectively
Build successful client relationships
Deliver service & operational excellence
Optimise team performance
Work collaboratively
Achieve Stellar values
Requirements
German speaker with professional fluency in English.
Experience gained in Field Marketing Agency delivering tactical work.
Proven track record in growing retail sales and achieving excellent customer service.
Experience of recruiting and managing teams.
A strategic thinker, able to convert ideas into action.
Service and consumer oriented.
Organised and able to manage workload.
Resourceful, and problem-solving approach with collaborative mindset.
A natural forward-planner, able to critically assess both their own performance, and that of the wider retail operation.
A credible professional able to influence senior stakeholders and clients.
Advanced knowledge of Google and Microsoft products.
Benefits
30 days holidays.
Discretionary bonus, up to 10% of salary (based on targets being achieved)
At the end of each month, Friday afternoon or Monday morning paid time off.
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