AVP; Relationship Manager responsible for attracting new clients and servicing accounts in the International Banking Center. Manage customer relations and ensure compliance with banking regulations while developing business opportunities.
About the role
- Customer Account Manager leading sales and service at Sizewell C for Suffolk Safety Solutions. Focused on building relationships and supporting PPE service delivery.
Responsibilities
- Serve as the key point of contact for all customer account management matters
- Proactive in understanding customer needs and sales opportunities
- Support the timely and successful delivery of our products and services.
- Identify areas for growth, innovation and implement appropriate strategies
- Ensure good communication, internally and externally of customer expectations and our ability to achieve their expectations
- Make commercial win-win decisions
- Provide accurate and timely information as needed
- Ensure swift resolution of customer complaints
- Work to agreed deadlines
Requirements
- Must be dynamic and driven.
- Excellent customer service skills and a confident, friendly and polite manner.
- Highly organised with the ability to calmly multi-task / juggle multiple account management projects at a time.
- Strong written and verbal communication skills with an excellent telephone manner.
- A team player who possesses a positive 'can do' attitude.
- Self-motivated, able to work on your own and prioritise your workload.
- Experience in a similar role would be preferred.
Benefits
- Competitive salary and benefits package
- A key role in one of the UK's most significant infrastructure projects.
- The opportunity to deploy and shape innovative PPE systems proven at Hinkley Point C.
- The backing and expertise of two industry-leading partners: Mathias and Sons Ltd and Portable Space Ltd.
- A culture that values safety, integrity and collaboration.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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