Sales Development Representative converting marketing leads into sales for a health tech firm. Focused on ownership of pipeline and successful deal closures in Berlin.
About the role
- ProProduct Sales Development Representative at ServiceTitan enhancing customer success through product adoption. Engaging existing customers to demonstrate add-on products and maximize ROI.
Responsibilities
- Your primary focus is driving product adoption and revenue growth through strategic engagement with our current customer base.
- Build a strong sales pipeline by engaging existing customers, demonstrating the value of add-on products, and booking overview calls/demonstrations for our Pro-Account Executives.
- Conduct high-volume engagement through focused outbound calls (approx. 30/day) and personalized emails.
- Strategically craft honest relationships and genuine rapport with customers to facilitate discovery.
- Drive customers to discover unmet needs or pain points and articulate how our Pro modules can deliver extraordinary value and remediate those issues.
- Work closely and collaboratively with Pro Account Executives to develop and implement appropriate communication plans and assist with closing deals through detailed discovery notes.
- Log and maintain all activity accurately in all data entry to make sure records are kept up to date.
- Assist with weekly reporting on active campaigns, manage ad-hoc requests, and act as a liaison for customers and other internal teams (e.g., Pro Sales Team, Customer Success, Support).
Requirements
- 2-4 years of experience in Sales or Customer Success, specifically in a cross-sell or up-sell capacity.
- 12+ months of outbound calling experience is required.
- Ability to travel domestically 30% of the time to do Onsite visits.
- Strong interpersonal skills and a friendly, professional demeanor on the phone.
- The ability to effectively handle objections and clearly articulate the value proposition of add-on products with any level of detail or brevity.
- A tenacious work ethic with a desire to be a top performer, high level of social intelligence, passion, ambition, and a team-player mentality.
- Resourcefulness and adaptability to new responsibilities in a fast-paced work environment.
Benefits
- Flexible time off with ample learning and development opportunities to continue growing your career.
- Comprehensive onboarding program.
- Leadership training for Titans at all levels.
- Bonusly, peer-nominated awards, and more.
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents).
- FSA and HSA.
- 401k match.
- Telehealth options including memberships to One Medical.
- Parental leave and support.
- Up to $20k in fertility services (i.e. IUI and IVF).
- Surrogacy and adoption reimbursement.
- On demand maternity support through Maven Maternity.
- Free breast milk shipping through Maven Milk.
- Pet insurance.
- Legal advisory services.
- Financial planning tools.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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