Head of People responsible for designing HR systems, compensation and benefits management across multiple countries. Collaborating with local People Managers to ensure compliance and standardization.
About the role
- People & Culture Partner responsible for HR support for Sentrex Health Solutions. Collaborating with leadership to enhance employee engagement and develop workforce strategies.
Responsibilities
- Develop and maintain effective business relationships with department heads ensuring the integration of planning and business needs with the appropriate HR strategies (services and support.)
- Provide People Leaders with strategic and consultative services on complex people matters.
- Investigate and resolve employee relations matters; consults with internal or external legal counsel when required.
- Collaborate with HR leadership to identify opportunities for process improvements, system enhancements and policy needs.
- Review, recommend, and draft new and/or make modifications to policies and procedures.
- Provide information and respond to questions from employees on internal HR programs, policies, benefits, payroll inquiries, systems, and processes.
- Provide assistance with corrective action/discipline activities including drafting documentation.
- Conduct exit interviews, identify trends, and work with leaders to create action plan/retention strategies as needed.
- Works with all key stakeholders in aspects of disability management which includes graduated return to work plans and/or accommodations.
- Develop briefing notes, presentations, and communications to support department needs.
- Balance the advocacy of employees with the requirements of the business to ensure decisions are fair.
- Supervise, support, and oversee the daily direction of a more junior HR role and play a key mentorship role to other HR team members.
- Ensure best practices are followed by staying current with employment legislation and HR industry developments, and contribute to continuous improvement by influencing HR strategies, policies, and procedures.
- Analyze HR metrics and support the business in making data-driven decisions.
- Collaborate with the HR team on DEI&B (Diversity, Equity, Inclusion & Belonging) initiatives, ensuring that the organization is educated, involved, and actively building a culture of inclusion & belonging.
- Collaborate with the Talent Acquisition team to integrate and embed DEI&B best practices in recruiting processes, candidate sourcing, and interview practices.
- Utilize HRIS data as appropriate to answer relevant business questions and communicate reporting data in a concise and user-friendly format.
- Contribute to cross-team initiatives, such as events, announcements, trainings, and other key deliverables.
- Train and support leaders through the annual performance review process.
- Develop and refine position descriptions and assist in job evaluations as required.
- Provide guidance to leaders on salary recommendations for new hires, and internal promotions.
- Work on team member engagement initiatives to improve culture and retention of talent.
- Serve as a workforce champion and promote a positive work environment and employee experience.
- Strive for continuous improvement and participate and/or lead with HR projects.
- Understands, performs, and manages all issues in a manner that is consistent with Sentrex Mission, Vision, Values, and brand.
- Build a great culture and foster a positive workplace environment in order to attract and retain great employees.
Requirements
- Undergraduate Degree in Human Resources, Psychology, Business, or other related discipline required, with a professional HR designation (CHRP/CHRL) preferred.
- Minimum of 5 years’ experience working in a HRBP/Senior HR Generalist capacity; previous supervisory experience preferred.
- Bilingual (French and English) will be considered a strong asset.
- Strong knowledge and application of relevant provincial employment laws and legislation.
- Strong interpersonal skills, especially in areas of objectivity, mediation, and managing relationships.
- Direct knowledge and experience in performance management, discipline and dismissal, human rights, complex attendance management and disability management.
- Solid problem-solving skills and demonstrated ability to apply sound judgment in complex and sometimes ambiguous situations.
- Team player and willing to provide guidance and coaching to other team members.
- Demonstrated employee relations experience, superior skills in verbal and written communication, and experience partnering with leaders.
- Excellent business acumen and demonstrated analytical and creative thinking abilities.
- High degree of work ethic to maintain confidentiality and professional maturity while maintaining the ability to work calmly in difficult situations.
- Demonstrated leadership, coaching, facilitation, and conflict resolution skills.
- Ability to consistently deliver high quality customer service in a professional and efficient manner.
- Demonstrated proficiency in Microsoft Office applications, particularly in Excel, PowerPoint, Word, and Teams.
- Several years of experience working with a HRIS and ATS, specifically UKG, would be highly desirable.
Benefits
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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