About the role

  • Develop and maintain effective business relationships with department heads ensuring the integration of planning and business needs with the appropriate HR strategies (services and support.)
  • Provide People Leaders with strategic and consultative services on complex people matters.
  • Investigate and resolve employee relations matters; consults with internal or external legal counsel when required.
  • Collaborate with HR leadership to identify opportunities for process improvements, system enhancements and policy needs.
  • Review, recommend, and draft new and/or make modifications to policies and procedures.
  • Provide information and respond to questions from employees on internal HR programs, policies, benefits, payroll inquiries, systems, and processes.
  • Provide assistance with corrective action/discipline activities including drafting documentation.
  • Conduct exit interviews, identify trends, and work with leaders to create action plan/retention strategies as needed.
  • Works with all key stakeholders in aspects of disability management which includes graduated return to work plans and/or accommodations.
  • Develop briefing notes, presentations, and communications to support department needs.
  • Balance the advocacy of employees with the requirements of the business to ensure decisions are fair.
  • Supervise, support, and oversee the daily direction of a more junior HR role and play a key mentorship role to other HR team members.
  • Ensure best practices are followed by staying current with employment legislation and HR industry developments, and contribute to continuous improvement by influencing HR strategies, policies, and procedures.
  • Analyze HR metrics and support the business in making data-driven decisions.
  • Collaborate with the HR team on DEI&B (Diversity, Equity, Inclusion & Belonging) initiatives, ensuring that the organization is educated, involved, and actively building a culture of inclusion & belonging.
  • Collaborate with the Talent Acquisition team to integrate and embed DEI&B best practices in recruiting processes, candidate sourcing, and interview practices.
  • Utilize HRIS data as appropriate to answer relevant business questions and communicate reporting data in a concise and user-friendly format.
  • Contribute to cross-team initiatives, such as events, announcements, trainings, and other key deliverables.
  • Train and support leaders through the annual performance review process.
  • Develop and refine position descriptions and assist in job evaluations as required.
  • Provide guidance to leaders on salary recommendations for new hires, and internal promotions.
  • Work on team member engagement initiatives to improve culture and retention of talent.
  • Serve as a workforce champion and promote a positive work environment and employee experience.
  • Strive for continuous improvement and participate and/or lead with HR projects.
  • Understands, performs, and manages all issues in a manner that is consistent with Sentrex Mission, Vision, Values, and brand.
  • Build a great culture and foster a positive workplace environment in order to attract and retain great employees.

Requirements

  • Undergraduate Degree in Human Resources, Psychology, Business, or other related discipline required, with a professional HR designation (CHRP/CHRL) preferred.
  • Minimum of 5 years’ experience working in a HRBP/Senior HR Generalist capacity; previous supervisory experience preferred.
  • Bilingual (French and English) will be considered a strong asset.
  • Strong knowledge and application of relevant provincial employment laws and legislation.
  • Strong interpersonal skills, especially in areas of objectivity, mediation, and managing relationships.
  • Direct knowledge and experience in performance management, discipline and dismissal, human rights, complex attendance management and disability management.
  • Solid problem-solving skills and demonstrated ability to apply sound judgment in complex and sometimes ambiguous situations.
  • Team player and willing to provide guidance and coaching to other team members.
  • Demonstrated employee relations experience, superior skills in verbal and written communication, and experience partnering with leaders.
  • Excellent business acumen and demonstrated analytical and creative thinking abilities.
  • High degree of work ethic to maintain confidentiality and professional maturity while maintaining the ability to work calmly in difficult situations.
  • Demonstrated leadership, coaching, facilitation, and conflict resolution skills.
  • Ability to consistently deliver high quality customer service in a professional and efficient manner.
  • Demonstrated proficiency in Microsoft Office applications, particularly in Excel, PowerPoint, Word, and Teams.
  • Several years of experience working with a HRIS and ATS, specifically UKG, would be highly desirable.

Benefits

  • Wellness Program (5 paid days off for your well-being!)
  • Paid Sick Days
  • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
  • Employee & Family Assistance Program
  • RRSP Matching Program

Job title

People & Culture Partner

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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