Hybrid Account Manager

at Score Group Brasil

• Job title: Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Account Manager ensuring strategic alignment and operational processes for major client projects. Leading teams to deliver integrated communications and maintaining client relations effectively.

Responsibilities

• Manage account processes across the entire account service team, ensuring strategic alignment with the client.
• Ensure that all communication projects are integrated, on schedule, aligned with strategy and brand positioning.
• Navigate the client’s organizational structure, understand phases and internal processes, and ensure smooth collaboration between agency and client.
• Ensure strategic alignment across all communication areas, guaranteeing deliveries within the allocated budget and agreed deadlines.
• Have a deep understanding of the client’s industry and culture.
• Translate requests, distinguish essential from incidental, and guide the team with a strategic perspective.
• Manage and enable operational and strategic processes related to the clients served.
• Integrate internal areas: Planning, Creative, Media, Operations, and Finance.
• Lead timing, workflows, schedules, and work processes.
• Manage, develop, evaluate, and provide feedback to the team (supervisors, executives, assistants, and interns).
• Participate in identifying and recruiting new talent.
• Earn legitimacy, respect, and credibility among peers and other departments.
• Work closely with Planning, Creative, Media, and Finance to ensure collaborative and synergistic work.
• Communicate objectives, ideas, and arguments clearly to clients and internal teams.
• Organize teams and processes with clarity, transparency, and efficient delegation.
• Demonstrate proactivity, autonomy, and the ability to mobilize resources and get things done.
• Seek innovation, maintain a broad vision, and show sensitivity in interpersonal interactions.
• Update project information in Skills: status, briefings, budget, deadlines, gates, dashboard indicators, tasks, etc.
• Control financial flow, payments and client validations.
• Keep status updated in Skills with a CRM-oriented perspective.
• Direct billing metrics for all involved areas.

Requirements

• Bachelor's degree in Advertising, Radio & TV, Film, Events, or related areas.
• Fluent in English.
• Microsoft Office and Google Workspace (especially Excel) — intermediate level.
• Ability to create presentations in PowerPoint and Keynote.
• Experience with schedules/timelines, financial control, and planning models.
• Proficiency in the internal tool Skills (training provided by the agency).
• Previous experience in advertising agencies in account, management, or strategy roles.

Benefits

• Not specified