Commercial Engineer at AFNOR Certification focusing on developing business through evaluation and certification services. Engaging with clients and prospects for personalized commercial offers and long - term relationships.
About the role
- Senior Sales Engineer achieving sales objectives and maximizing customer engagement for Schaeffler's bearing and service products. Requires strong technical sales and engineering service background with travel to Penang.
Responsibilities
- Achieve/overachieve sales objectives and implement strategies within defined region to grow existing and acquire new distribution network and end users by use of effective Time & Territory planning and market/sector landscape research.
- Pre-sales visit planning to create a clear objective of customer pain points, requirements, expectations, development needs etc.
- Maximize QUALITY customer face-to-face engagements, with cold calls where/when needed, with all departments (e.g. maintenance, production, purchasing and others) of selected customers on all hierarchical levels.
- Maintain and further develop the relationship with customers.
- Communicate the brand positioning of Schaeffler as a premium solution provider into the market.
- Demonstrate a ‘HUNTER’ attitude and pro-actively promote and sell the entire range of bearing and service products to the customer.
- Retrieve information from customers about development projects and schedules to request engineering support in a timely manner.
- Identify technical details by discussion on site with production, maintenance / engineering and purchasing department to offer suitable bearing and service supply.
- Handling of RFQs via the SAP EP1 system, follow up of purchase orders etc.
- Provide technical advice and expertise concerning bearing & service products to customers in order to convince them of the advantages of working with Schaeffler.
- Ensuring that Schaeffler meets the customer demands.
- Sell Schaeffler bearings, digitalization, condition monitoring and lubrication solutions and technical services to distributors, OEMs and end-users.
- Prepare and submit a product and customer forecast / budget planning and collaborate with relevant departments (e.g. sector management, distribution management, customer service, supply chain management, key account management, engineering, product management etc.).
- Manage the opportunity pipeline to ensure maximizing the hit rate for RFQs.
- Handling of contractual documents in collaboration with legal department.
- Utilization of Saleforce.com (CRM system), input of visit reports, opportunities and updating fact sheets, asset information etc.
- Organize and conduct customer briefing, product presentations and technical seminars (e.g. theoretic and practical product presentation, symposium, training etc.).
- Provide consistent high-standard service quality (pre- and after-sales) to customers.
- Achieve key performance indicators for sales within allocated budget.
- Mapping of end-users’ equipment and entry into database.
- Ensure in timely payments from customers.
- Ensure timely sharing of required information by executing internal and external departments.
- Liaise with regional office and global offices on compliance, governance and relevant commercial and technical matters.
Requirements
- A degree in Mechanical, Electronic, Mechatronic, Production, Chemical or Metallurgical Engineering.
- A minimum of three (3) years of proven track record in both Technical Sales and Service or Engineering Services (e.g. industrial product sales, engineering applications, condition monitoring etc.)
- Know-how of and experience in bearing technology and/or maintenance/equipment repair services background is a plus (e.g. TVET, CAT certification for vibration analysis).
- Background/Familiarization in relevant heavy manufacturing industries in SEA – Semiconductors, Machinery & Equipment, Automotive, Electrical & Electronics amongst others.
- Previous exposure to new digitalization concepts (Industry 4.0, Industrial Internet of Things etc.)
- Strong understanding of specifics in industrial OEM business (e.g. design-in, product lifecycle management, cost down approach etc.) and MRO business (e.g. maintenance scheduling, equipment mapping etc.)
- Strong interest in sales, project management, customer-oriented hunter mindset
- Computer literacy is a must (Windows & Microsoft applications, SAP, Salesforce.com)
- Outgoing, organized, proactive personality with can-do-attitude, ability to work independently and possess entrepreneurial qualities.
- Strong communication skills at all organizational levels as well as good communication skill in English (written and oral).
- Demonstrate strong business acumen, exceptional negotiation skills, clear/structured reporting and presentation skills .
- Open to travel to Penang and cover central & southern region as well.
Benefits
- Exciting assignments and outstanding development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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