Lifecycle Growth Manager at Saltz, focusing on driving GMV growth through retention and structured expansion. Building data-driven communication systems for chefs and producers in the culinary marketplace.
Responsibilities
Design and own lifecycle communication logic across key customer stages
Build and optimise communication flows across channels (email, WhatsApp, calls, in-app, automated tasks)
Drive GMV growth through retention improvements and structured upsell initiatives
Monitor and analyse performance of lifecycle actions against KPIs
Continuously improve systems based on data insights and results
Requirements
Background in lifecycle marketing, CRM, growth, or retention-focused roles
Experience working with KPIs such as Retention, Churn, and LTV
Ability to design and manage trigger-based automation flows
Data-driven approach with clear understanding of revenue impact
High ownership mentality with strong commercial focus
Comfortable working with data and performance metrics daily
SQL knowledge or ability to work directly with databases is a strong advantage
Benefits
Flexible working hours and workflow, so you can structure your day in a way that works best for you.
The hardware you need to get started
Autonomy and trust to manage your own workflow
Direct mentorship and access to founders and investors
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