Senior Account Executive managing Blood Bank accounts at Roche. Responsible for achieving sales targets and ensuring customer satisfaction with account management.
Responsibilities
Responsible for Blood Bank account management and achieved the assigned business quota
Achieve sales objective and expense budget set by Area Manager in the assigned area
Manage sales team and in coordination with Service and Application support team in order to support sales effort
Work closely with marketing team to exploit full marketing intelligence
Reinforces implementation of Key Account Management system in the assigned area
Assist in appointment of suitable distributors, set sales target for appointed distributors and monitor performance of Distributors to ensure yearly target is achieved
Assist in yearly budgeting exercise
Ensure overall customer satisfaction and be responsible for VIP account management
Prepare monthly report
Establish after-sales service system and ensure service quality
Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection
Requirements
At least Bachelor Degree in Health/Clinical Diagnostics/Science disciplines
Good command of English in both spoken and written
Good command of MS office software application
At least 5 years’ experience in Sales and /or similar experience in the industry
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