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Hybrid Director of Revenue Operations

at Rightsline
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Posted 3 days ago

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About the role

  • Partner with executive leadership to develop the long-term revenue strategy and execution (top-down and bottom-up).
  • Drive cross-functional alignment of goals, processes, and metrics across Marketing, Sales, and Customer Success, establishing SLAs and Rules of Engagement for the customer journey.
  • Design the territory structure, including market segmentation, territory management (with TAM/SAM/SOM analysis), Sales organization planning, and Pricing & Packaging initiatives.
  • Manage Incentive Compensation, including developing commission plan structures, quota assignments, and facilitating commission calculations in partnership with Finance.
  • Own the revenue forecasting process and define/manage Key Performance Indicators (KPIs), providing actionable insights via executive dashboards.
  • Design, document, and implement optimized end-to-end revenue processes (lead-to-cash/renewal), identifying and fixing bottlenecks to drive organizational productivity.
  • Own the entire RevOps technology stack (CRM, CPQ, Marketing Automation, etc.), ensuring data quality, integration, and supporting ongoing operations and new initiatives.

Requirements

  • 10+ years of progressive experience (minimum 7 years) in Revenue Operations, Sales Operations, or related functions in fast-paced B2B/SaaS environments, with 5+ years in leadership managing high-performing teams.
  • Bachelor’s degree in Business, Finance, or related field; MBA is a plus.
  • Proven experience building and scaling RevOps functions, ideally from $20M to $100M+ growth stages.
  • Deep expertise in modern B2B go-to-market motions, managing a range of deal sizes ($25K ARR to $1M+ enterprise).
  • Track record of improving operational efficiency and driving measurable business impact.
  • Experience in Mergers & Acquisitions (M&A), from due diligence to synergy execution, is highly desirable.
  • Strong command of RevOps technology stacks, including CRM (e.g., Salesforce), CPQ, and Marketing Automation, and expertise in data analysis, financial modeling, and BI tools (Tableau, Power BI).
  • Prior experience in Sales Management and/or Customer Success is advantageous.
  • Strategic thinker and action-oriented self-starter with the ability to prioritize high-impact initiatives.
  • Excellent communication, presentation, and cross-functional leadership skills, with a proven ability to influence stakeholders at all levels.

Benefits

  • Competitive Compensation and Health & Dental Benefits
  • 401K / RRSP Match Program
  • Flexible work hours
  • Birthdays off
  • One-time home office allowance
  • Unlimited vacation time
  • Team socials
  • Happy hours
  • Career progression in a high growth environment

Job title

Director of Revenue Operations

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Tableau

Location requirements

HybridTorontoCanada

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