Hub Operations Lead at Stryker managing inventory and order processing in Bengaluru. Ensuring compliance with industry standards while coordinating logistics and sales team communications.
About the role
- Global Customer Operations Strategy & Experimentation Leader at LexisNexis improving productivity through AI and strategic initiatives. Driving transformation in customer operations and delivering measurable business outcomes.
Responsibilities
- Partner with GCO leadership to define the 3- to 5-year roadmap and shape the organization’s transformation journey.
- Drive alignment between enterprise strategy, customer needs, and operational excellence.
- Provide executive-level insights, business cases, and scenario modeling to guide strategic investments and innovation priorities.
- Lead a test-and-learn culture across GCO, designing and executing experiments that validate strategy through data and customer outcomes.
- Rapidly design, launch, and scale pilots — pressure-testing ideas to identify what works, pivot what doesn’t, and accelerate proven solutions.
- Build repeatable experimentation frameworks and playbooks that enable speed, rigor, and learning across global teams.
- Partner with HR and leadership to evolve GCO’s organizational design, talent strategy, and upskilling roadmap for an AI-fluent future.
- Identify skill gaps and lead AI-driven capability development programs across all GCO functions.
- Translate strategy into execution, aligning cross-functional stakeholders and ensuring initiatives deliver measurable business impact.
- Champion change management, communication, and storytelling that connect strategy to action.
- Accelerate AI adoption, experimentation, and digital transformation to scale innovation from concept to impact.
Requirements
- Have proven experience in customer operations, strategy, product management, or innovation-focused roles.
- Have proven success designing and executing strategic initiatives and experiments with measurable ROI.
- Have strong analytical, storytelling, and executive communication skills.
- Have an understanding of experience with organizational design, capability building, and digital transformation.
- Have a global mindset and track record of influencing across matrixed, cross-functional teams.
- Proven record using data, automation, and AI tools to drive measurable business results. (Preferred)
- Deep curiosity about emerging technologies and expertise in integrating generative AI, predictive analytics, and automation into business strategy. (Preferred)
- Strong understanding of human–AI collaboration and experience leading AI adoption or experimentation frameworks. (Preferred)
- Demonstrated ability to evaluate, pilot, and scale AI-enabled solutions. (Preferred)
- Bias for rapid action and comfort with ambiguity; able to move seamlessly from ideation to test to scale in an AI-accelerated environment. (Preferred)
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Contract Administrator for Sales Operations at Philips ensuring accurate contract processing and supporting sales teams with contracting functions. Collaborating with multiple functions for effective management.
Operations Supervisor managing day - to - day operations of a chemical distribution branch in Houston. Ensuring compliance and leading safety programs in a large facility.
Senior Manager, Design Operations leading creative content planning and execution at Newell Brands. Managing a team to ensure operational excellence in delivering design assets.
Operations Engineer developing digital solutions for E.ON Grid Solutions in smart grid technology. Responsible for driving operational processes and ensuring system reliability in Hamburg.
Analyst participating in operational team at Axos Clearing. Supporting clients by performing diverse tasks in a professional environment.
Subgerente de Operaciones Logísticas liderando abastecimiento y compras en empresa industrial. Buscando innovación y gestión de operaciones en un entorno desafiante.
Editor developing content marketing programs for Goodwin’s Global Operations Team. Collaborating with authors to create impactful editorial products across various formats and channels.
Operations Manager overseeing multifamily energy efficiency program at Willdan Lighting and Electric. Responsible for inspections, engineering, QA/QC, and operational leadership.
Field Operations Productivity Specialist supporting operational efficiency across North America for Securitas Technology. Coordinating initiatives related to fleet management, asset tagging, and service project management.