HR Service Representative role focused on resolving local HR queries and supporting HR processes. Involves collaboration with various teams and adherence to local policies.
Responsibilities
Respond to and resolve specific country queries passed to them by the HRSC Tier 1 team in Lithuania
Be an expert in local policies, processes and practices for all Cencora companies within that specific country
Where necessary, act as a key contact for any specific local language needs for HR processes in that country
Complete Workday tasks for that country which need specific local knowledge
Help to identify recurring issues and propose solutions for service enhancement to the HRSC In-Country Tier 2 Leader in Lithuania
Work within agreed SLAs for both response and resolution time
Act on any specific survey feedback received
Work closely with the Operational Excellence and Training teams to identify and implement areas of improvement
Policy Updates / Legislation Changes: Collaborating with the Knowledge team to ensure all country policies are current and compliant
Reporting: Providing support for specific reporting requirements
Auditing: Support with external and internal audits. Along with completing regular required audits to ensure that data remains up to date
Support in-country HR projects where needed
Support HRBPs with the ongoing projects where needed
Requirements
Ability to model behaviours that reflect the organization’s core values
Excellent oral and written communication skills and customer service skills
Ability to interact effectively with all levels of internal and external customers, including the ability to build and manage effective working relationships
Ability to organize, prioritize, and follow through to completion on multiple tasks
Ability to work independently, using judgement to know when to raise concerns and risks
Confidentiality in handling sensitive employee information
Analytical mindset and ability to solve problems escalated to them from multiple countries
Continuous service and process improvement mindset
Fluency in the local language of the country is essential as is a good working level of English
Workday and ServiceNow experience would be considered an advantage
Experience in Shared Services centers, or global companies would be considered an advantage
Benefits
Benefit offerings outside the US may vary by country and will be aligned to local market practice
The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements
HR Business Partner creating an enabling environment for performance and engagement at Vodacom. Collaborating with leadership to define and implement effective People plans.
HR Talent Executive responsible for driving talent management initiatives and developing talent within Puig. Attracts, selects, and develops talent while promoting a culture of collaboration and growth.
HRIS Integration Specialist responsible for integrating SAP SuccessFactors and other platforms at SMBC. Troubleshooting issues and developing solutions to meet business needs.
Beauty Expert advising customers on cosmetic products in a family - run cosmetics business. Engaging in makeup application, skin analysis, and product merchandising.
Kosmetiker providing individual facial treatments for clients in a family - run business. Engaging with customers and being part of a team dedicated to beauty and skincare.
Lead HR partner to school Principals across UK campuses for Nord Anglia Education. Champion HR excellence and manage UK - based HR professionals while ensuring compliance with employment legislation.
Specialist HR Business Partner at L3Harris Technologies supporting HR programs and change management initiatives for functional and P&L employees. Engaging with leaders to drive strategic HR initiatives and improve organizational capability.
Digital HR Trainee responsible for integrating technology into HR functions in a leading motor company. Supporting recruitment, policy compliance, and internal communications.
Client Care Banker at Česká spořitelna providing service and support to clients. Engaging with modern technologies and handling cash transactions in the financial sector.
Human Resources Intern at BAT focused on compensation projects and data analysis in Monterrey, collaborating with HR teams to enhance employee experience and operational efficiency.