Relationship Manager at RBC managing high value small business clients and providing tailored financial advice. Acquiring new clients and enhancing existing relationships to drive business growth.
Responsibilities
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
Requirements
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
Proven track record in exceptional client relationship management
Excellent communication, time management and organizational skills
Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations (nice-to-have)
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field (nice-to-have)
Good knowledge of a broad array of business and personal financial products and services
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits
Opportunity to collaborate with other business segments within the bank
Competitive compensation
Flexible work/life balance
Ability to make a difference and have a lasting impact on your clients’ business and personal life
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