HR SSC Specialist providing support to HR processes and employee inquiries in Belgrade. Collaborating within a dynamic team to ensure smooth daily operations of HR services.
About the role
- Senior Manager overseeing HR Privacy Risk and Regulatory Compliance at RBC. Ensuring compliance with data protection laws in Canada, USA, and the Caribbean with a focus on HR/Employee data.
Responsibilities
- Support the maintenance and enhancement of the Global Privacy Program for Human Resources in Canada, the USA and the Caribbean, helping ensure compliance with applicable privacy laws, regulations and internal policies.
- Responsible for the handling of all individual (employee) rights requests in compliance with applicable data privacy laws and regulations, including review, redaction of responsible material in collaboration with key internal partners.
- Be responsible for privacy & compliance regulatory requirements in Canada, the USA and the Caribbean leveraging knowledge to monitor, review, report, fulfil and service Privacy Incidents, Privacy-related requests, and other Privacy Risk Management activities applicable to HR/Employee data.
- Includes, advising on privacy design requirements, conducting privacy risk assessments, identifying and mitigating HR privacy risk exposures, manage data incidents and breaches, coordinating responses to individual (employee) rights requests and other privacy queries.
- Ensure appropriate handling of Canada, USA and Caribbean based privacy complaints, responding to privacy queries and complaints from employees in a timely manner and accurate manner.
- Identify, document and track privacy risks and recommend actions (i.e. control activities), reporting of the risk position as required through formal organizational risk management processes and investigations.
- Initiate and own risk mitigation methodologies required to prudently manage risk exposures applicable to HR/Employee data.
- Develop service partnerships with business stakeholders, Group Risk Management and Compliance in identifying risk-related issues and raising awareness and understanding of risks associated with HR/Employee data.
- Support and advise on the management of HR/Employee data incidents and breaches, in line with privacy legislation and local (Canada/USA/Caribbean) specific policies and procedures.
- Support the Privacy Risk program for Human Resources by developing and facilitating privacy training to improve employee awareness.
- Drive culture of privacy within Human Resources by advocating for privacy by design and integration of the RBC privacy principles, accountability and sharing of best practice.
- In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
Requirements
- Strong privacy background, including minimum of 5 years privacy experience
- Technical knowledge of data protection laws, regulations and practices in Canada and experience of applying these in practice.
- Strong analytical (qualitative and quantitative) and problem-solving skills with focus on attention to detail.
- Strong administrative, documentation, planning and organizational skills.
- Proven ability to manage multiple high-priority DSAR projects simultaneously.
- Self-sufficient with the ability to work independently and in a team environment.
- Experience with process mapping, documentation, and continuous improvement initiatives.
- Aptitude for learning technical systems and applications (not limited and as applicable to role and primary responsibilities): MS products – Excel, Word, Access, Outlook etc.
Benefits
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services.
Job title
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