Hybrid Associate Account Manager

Posted 4 hours ago

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About the role

  • Associate Account Manager for Quantcast, managing client campaigns in the EMEA region. Driving growth and fostering relationships within a forward-thinking digital advertising firm.

Responsibilities

  • Own a book of business and be responsible for retaining and growing it. Clients will be both managed service and self serve.
  • Be the main point of contact for client campaign set up and support, resolving client issues in a timely manner.
  • Partner closely with the Account Director and your manager to ensure that the onboarding of new clients is accomplished in a timely and efficient manner.
  • Ensure agreed upon campaign is successful by consulting with clients on their campaign objectives and providing solutions to meet objectives.
  • Drive growth through ongoing campaign renewals, and increase deal size over time.
  • Be commercially astute looking for opportunities for upsells of existing activity and selling in new products.
  • Work closely with Client services team to ensure operational excellence.
  • Performance calls and weekly client reporting / PCA collateral.
  • Provide input on quarterly client business reviews that result in continuous renewal and incremental revenue.
  • Provide research and insights to deepen client relationships and scale new lines of business.

Requirements

  • Minimum 2+ years of client facing experience, marketing or consulting, preferably agency or client side experience.
  • Analytical skills.
  • Demonstrated track record of success in outstanding customer service.
  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.
  • In depth knowledge of traditional, digital and mobile media.
  • Fluent in German and English.

Benefits

  • Performance bonus
  • Equity
  • Comprehensive benefits package
  • Generous vacation
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement plans

Job title

Associate Account Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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