Account Manager responsible for strategic customer accounts in Tokyo, enhancing customer success and driving revenue growth through digital transformation proposals. Hybrid work model with diverse global culture.
About the role
- Head of Partnerships optimizing and scaling the partner ecosystem for SoSafe's cybersecurity solutions. Leading a European team to drive predictable revenue growth through strategic alliances.
Responsibilities
- Lead & Enable: You will lead, mentor, and empower a European team of Partner Managers, fostering "Channel Excellence" and the continuous development of their sales and account management skills.
- Ecosystem Optimization: You have a sharp eye for ROI, prioritizing initiatives that move the needle on ARR and retention while phasing out low-impact activities to keep the team focused on what truly drives the business. You will ensure that framework agreements, tiering models, and incentives are perfectly aligned with our growth targets.
- Strategic Alliances: Together with your team, you will drive the acquisition and onboarding of top-tier strategic partners (GSIs, VARs, MSSPs, and specialized security consultancies).
- Executive Relationships: You will support your team in building and maintaining trusted, resilient C-level relationships with our partners.
- Cross-functional Collaboration: You will work closely with Sales, Marketing, and Customer Success teams to ensure seamless lead transitions and effective co-marketing campaigns.
- Scale-up Mindset: You will actively develop our partnership playbooks and best practices - you aren’t afraid to "roll up your sleeves" to improve processes operationally.
- Lead by Example: You will personally manage selected high-value strategic partnerships to lead by example and accelerate expansion into new markets.
Requirements
- Channel & SaaS Sales: At least 5 years of experience in Sales or Partnerships within the SaaS environment, ideally with a focus on complex security solutions.
- Leadership Experience: You have at least 2 years of management experience and are passionate about coaching an international team to peak performance.
- Builder Mentality: You love optimizing structures and taking processes from "good" to "excellent" - you are proactive and solution-oriented.
- Growth Mindset: You are a persistent problem-solver who stays committed to long-term goals, demonstrating the agility to pivot strategies when a fresh perspective is needed.
- Analytical & Structured: You have mastered pipeline management and forecasting in a partner context and make data-driven decisions.
- Tech Pioneer Mindset: You enjoy building for scale, looking for ways to leverage modern tools and automation to amplify the team's impact and streamline repetitive tasks.
- Linguistic Fluency: You communicate with full professional proficiency in German (native level) and English.
- Bonus Points: An existing network within the cybersecurity industry in the DACH region.
Benefits
- Work/Life balance: Flexible hours, 33 vacation days
- Wellbeing and financial support: Access to Open Up, corporate discounts
- Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups
- And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ
- Impact: The chance to significantly shape the partnership strategy of one of Europe’s fastest-growing tech companies.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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