Assistente de RH e DP supporting administrative and operational routines in People area. Collaborating with training organization and assisting in staff payroll activities.
About the role
- HR Specialist coordinating onboarding and offboarding processes for internal teams and clients at Pebl in Egypt. Managing HR data and providing guidance on HR matters with a focus on employee satisfaction.
Responsibilities
- Coordinate all aspects of on onboarding and offboarding for supported employees, collaborating closely with global internal teams (Immigration, Payroll) and external service providers.
- Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters acting as a regional expert.
- Manage client relationships in conjunction with members of the client services team
- Drive employee satisfaction amongst our supported employees with sincerity and passion, always with a customer service mindset
- Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA
- Assist in training new members on your team
- Manage and audit all HR records, including personal information, onboarding and offboarding documents, personal documents, contract documents, and job-specific information
- Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs
- Be aware of applicable Collective Agreements and partner with required teams to ensure compliance
- Collaborate with internal teams who require regional-specific expertise (examples include but are not limited to Knowledge Base maintenance, and Product Development)
- Anticipate and identify potential issues, assist in the root cause analysis, and raise it to the concerned teams while ensuring proper resolution
Requirements
- Bachelor’s degree in Human Resources or equivalent experience
- 4-6 years of regional (Egypt) Human Resources experience required
- Business proficiency in the English language and Arabic required
- Research-oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information
- Excellent presentation, verbal and written communication, and listening skills
- Technology-literate, including Google & Microsoft Office suite
- Advanced knowledge of employment law
- Nice to have: previous experience working within EOR or HR Outsourcing
- Nice to have: previous experience working through CRM systems
Benefits
- Flexible Time Off
- Parental Leave
- Health and Dental Insurance
- Retirement Savings + Employee Incentive Plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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