Hybrid Director of Revenue Operations

at PayJunction

• Job title: Director of Revenue Operations
• Job type: Full Time
• Experience level: Lead
• Salary: $175,000 - $200,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Tableau
• Location requirements: Hybrid, United States

About the role

• Director of Revenue Operations ensuring revenue growth through people, processes, and data at PayJunction. Overseeing cross-functional teams to drive predictable revenue and growth initiatives.

Responsibilities

• Lead revenue forecasting, pipeline visibility, and performance reporting across all GTM teams, ensuring high data accuracy and consistent KPI definitions.
• Design, optimize, and maintain scalable GTM processes and workflows across the full customer lifecycle, reducing manual work through automation and tooling improvements.
• Drive annual planning for revenue targets, funnel assumptions, hiring plans, and budget inputs, delivering plans on time and within budget variance requirements.
• Oversee GTM enablement including onboarding, training materials, playbooks, and readiness programs, ensuring strong adoption and timely ramping of new hires.
• Build dashboards and analytics for funnel performance, pipeline health, acquiring revenue, partner metrics, customer profitability, and retention.
• Own the GTM technology stack—including Salesforce, Clay, Outreach, HubSpot, BI tools, and enablement systems—ensuring system optimization, integrations, and user adoption.
• Partner with Deal Desk on pricing, approvals, financial modeling, and accurate tracking of acquiring revenue and partner share structures.
• Manage GTM incentive plans, including plan creation, documentation, communication, and maintenance of accurate crediting and payout reporting.

Requirements

• 5+ years of Revenue Operations leadership experience in B2B SaaS or payments, including ownership of GTM systems and management of teams of five or more.
• Payments and acquiring revenue expertise, including hands-on experience with transaction-based revenue models, partner share dynamics, and fee structures.
• Experience scaling organizations to 100+ employees or operating effectively within a similarly sized, high-growth environment.
• Demonstrated success leading annual planning cycles, including revenue modeling, capacity planning, hiring plans, and GTM budgeting in partnership with Finance.
• Bachelor’s degree (BA/BS) or higher required.
• Advanced technical proficiency across the GTM tech stack, including: Salesforce administration, reporting, dashboards, data modeling, and governance
• Business intelligence tools (e.g., Tableau) for multi-source KPI frameworks
• Clay workflows, enrichment, automation, routing, and Salesforce sync
• Sales engagement platforms (e.g., Outreach, Spotio)
• Marketing automation systems such as HubSpot or Marketo
• Enablement systems (LMS, readiness tools, playbook platforms)
• Conversation intelligence systems (Dialpad, Gong, Chorus)
• Telephony and communication systems (Zoom, Dialpad)
• Strong analytical and strategic capabilities, with demonstrated experience supporting forecasting, funnel analysis, lifecycle reporting, and GTM performance insights.
• Proven ability to create scalable processes, improve operational efficiency, and drive automation initiatives.

Benefits

• Health, dental, and vision paid 100% by company
• 401k with 6% match
• FSA and Dependent Care FSA
• Long-term & short-term disability coverage paid 100% by company
• 8 paid company holidays per year
• 2 paid floating holidays per year
• 1 paid volunteer day per year
• Paid Time Off
• Quarterly “fun budgets” for team bonding events
• Opportunity to be part of a company that is changing a whole industry
• Opportunity for growth within the company
• Opportunity for remote, in-office, or hybrid work