Customer Experience Team Leader managing a dynamic team in Barcelona's operating department. Leading team development and ensuring exceptional customer service experiences.
PA
papernest
Currently Hiring
About the company
Founded in 2015, papernest is a French startup, member of the French Tech 120, which helps everyone in the daily management of contracts and subscriptions.
Specialized in the procedures related to moving out, the platform allows users to centralize, cancel and subscribe subscriptions in a few clicks.
Since 2015, papernest has grown significantly: more than 1 000,000 users have been won over, 1000 collaborators, 4 markets in Europe and offices in Paris, Reims, and Barcelona.
Open jobs
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66 jobs found
Data Project Manager supporting Strategic Partnerships at papernest. Involved in developing partnerships and optimizing existing ones within a hybrid work environment.
ESG Intern assisting with environmental, social, and governance initiatives at papernest in Barcelona. Supporting data collection, analysis, and corporate citizenship programs.
Key Account Manager developing and maintaining partner relationships at papernest. Maximizing satisfaction and driving adoption of services in a growth - oriented role based in Barcelona.
Product Manager role improving user experience for contract management solutions at papernest. Analyze sales journeys and collaborate on product development in Barcelona.
Tech Recruiter scaling the Technology department by sourcing top - tier engineering talent for papernest, a leading digital platform in Spain.
Paid Acquisition Analyst driving and executing growth projects for the PPC team at papernest. Working within a leading digital platform for contract management in Europe.
Product Designer focusing on UX design for B2C products at Papernest. Collaborating with Product Management to create user - centric designs and prototypes.
CRM Marketing Manager optimizing B2(B2)C customer journeys and engagement for papernest's digital contract management platform. Collaborating with cross - functional teams to enhance user experience.
Customer Care Expert managing client inquiries and providing solutions for Papernest. Interacting via phone, email, and chat in a dynamic, hybrid environment.
Head of Product Marketing & CRM at papernest leading user engagement and retention strategies. Collaborating with Product, Design, and Data teams to transform registered users into active ambassadors.
Account Manager handling client activation and partner needs for papernest's B2B solutions. Collaborating with operations to ensure service quality while managing communications and reports.