Global Benefits Specialist responsible for benefit administration and compliance at Palantir. Supporting Palantirians in navigating benefits and managing vendor relationships with a focus on compliance.
Responsibilities
Act as a first point of contact and ongoing resource for employee questions, including healthcare, dental, vision, life and disability insurance, commuter, and wellbeing benefit enrollments/changes, and eligibility.
Manage benefit operations and benefit compliance for US plans, including enrollments, files, invoicing, vendor management, compliance reporting and employee experience across multiple populations of in-office and remote employees.
Support benefit renewals (census files, employee outreach and vendor communication, enrollments, file feeds etc.).
Manage point solutions and vendor relationships, plus employee questions and stakeholder communication.
Cultivate and manage relationships with carriers and cross-functional partners (Payroll, Mobility, etc.) to ensure delivery of high quality and legally compliant programs.
Requirements
2-3+ years experience in US Benefits Administration and Compliance.
Ability to demonstrate strong intuition and empathy when interfacing with employees and designing solutions to people-focused challenges.
Strong communication and interpersonal skills; able to provide high-quality support to employees with empathy.
Attention to detail, operational excellence, and ability to balance competing priorities; comfortable navigating between a high volume of inbound requests, while driving forward projects.
Ability to operate both independently and collaboratively, handle ambiguity, and tackle open-ended problems.
Ability to give/accept feedback and iterate on programs to enhance employee experience.
Comfortable supporting a global population in multiple time zones, working through email, messaging, and video conferencing where needed.
HRIS/Benefit administration experience in Workday.
Benefits
Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
Commuter benefits
Take what you need paid time off, not accrual based
2 weeks paid time off built into the end of each year (subject to team and business needs)
10 paid holidays throughout the calendar year
Supportive leave of absence program including time off for military service and medical events
Paid leave for new parents and subsidized back-up care for all parents
Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
Stipend to help with expenses that come with a new child
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