BDR Manager leading a New York-based team at Orbital Copilot, focusing on onboarding and coaching new hires for success in sales. Drive team performance and improve prospecting effectiveness in a fast-paced SaaS environment.
Responsibilities
Team Leadership & Management: Lead a New York–based BDR team (starting ~4–6 reps, scaling to ~6–8) with a strong focus on supporting new hires through their ramp period, ensuring team attainment rolls up to you.
Onboarding Ownership ("Train the Trainer"): Partner closely with the hiring manager to learn the current onboarding program, then progressively take full ownership, running sessions end-to-end for future cohorts and continuously improving the experience.
Coaching & Daily Enablement (Phone-first): Run a high-touch coaching cadence—weekly 1:1s, daily roleplays, call coaching, and scenario-based training—to build confidence and consistency in phone-led prospecting (a core driver of success for the team).
Ramp & Productivity Management: Guide reps through a structured ramp (with clear early targets) and provide the ongoing support, accountability, and feedback needed to help them hit full productivity.
Outbound Strategy & Creative Iteration: Bring fresh ideas for sequences, messaging, talk tracks, and personas—adding "new spokes to the wheel" while building on what's already working.
Performance Tracking & Reporting: Monitor activity and outcomes across the team, using data to spot coaching opportunities, improve conversion rates, and keep progress visible and predictable.
Tools, Workflow & Process Improvement: Help the team get the most out of HubSpot and key prospecting/enablement tools (e.g., Apollo, LinkedIn Sales Navigator, Jiminny), and contribute to evaluating/rolling out new tooling (e.g., dialers) as the org scales.
Cross-functional Collaboration: Partner tightly with Sales leadership and the broader go-to-market team to align on messaging, feedback loops, and BDR-to-AE handoffs to ensure high-quality meetings and pipeline.
Requirements
3–5 years of experience in a BDR/SDR or outbound sales role, with 1+ year as a BDR/SDR Team Lead or Manager in a B2B SaaS environment.
Prior first-hand experience as a BDR/SDR is required (you've done the job and can lead by example).
Strong enablement mindset with proven ability to onboard, ramp, and coach new hires through their first 90 days (and beyond) via structured training, role plays, and consistent 1:1s.
Experience leading a small team (typically 4–8 reps)
Track recording of meeting or exceeding KPIs (e.g. pipeline targets)
Strong phone-first outbound expertise (call coaching, talk tracks, objection handling, and daily call/roleplay routines); comfortable operating in a high-call motion.
Proficiency with HubSpot (preferred) and modern outbound tools such as LinkedIn Sales Navigator and Apollo; experience leveraging conversation intelligence tools (e.g., Jiminny or similar) is a plus.
Data-driven approach to performance management, including KPI tracking, reporting, and using insights to improve conversion rates and rep performance.
Strong communication and collaboration skills, with the ability to align closely with sales leadership and cross-functional partners on messaging, handoffs, and continuous process improvement.
Ability to demonstrate past experience and practical, thoughtful perspective on using AI tools for research, personalization, and productivity (without relying on generic "AI automation" jargon).
Benefits
**401(k) Plan:** Match 100% of contribution up to 4% of salary.
**Paid Time Off (PTO)**: 20-days per year.
**Sick Time off:** 40 hours
**Health Insurance:** Competitive medical, dental, and vision plan.
**Professional Development**: $1,200 stipend per year
**Commuter Benefits:** Allocate pre-tax earnings to cover eligible commuting expenses.
**In-Office Perks:** Late night office dinner and weekly team meals.
**Equity Participation:** You will be granted stock options in a fast growing start-up!
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